Outcomes Analyst IV

Overview

The Outcomes Analyst position will support the reporting and analytical responsibilities of the Clinical Analytics group. Analyst will be responsible for all aspects of employer and clinician reporting and analyses, from determining data acquisition, query and manipulation to final reporting and comprehensive analysis of results, trends and outcomes. Additionally, analyst will also be accountable for working with technology to access and create reporting from Enterprise Data Warehouse using reporting and analytical tools.

Responsibilities

• Evaluate client or clinician utilization, practice patterns, trends and outliers
• Identify opportunities for analyses as related to trends, clinician practice behaviors or diagnosis or any other analyses lending insight to practice patterns or variation in outcomes statistics
• Provide recommendations on findings to assist management in operational or strategic decisionmaking process
• Provide top client outcomes presentations to support stewardship efforts
• Generate validation studies from external claims data to support Concentra’s Value Proposition
• Recommend and implement strategic reporting initiatives and technical plans to support department external data initiative. This would include assessment and profiling of current data and implementing a solution for reporting and analyses and defining infrastructure to manage and access a large data warehouse environment
• Work within EDW using MicroStrategy tool to create reports and analyses
• This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Qualifications

Education

• Bachelor’s Degree in Computer Science, Information Technology or related field from an accredited college or university
• Graduate Degree preferred

Job-Related Experience

• Customarily has at least five years or more of analytical and technical experience in healthcare or related industry
• Must have good database experience to manipulate large data sets for analyses (applied experience with MS-SQL, Access, SPSS, SQL, PL/SQL, Visual Basic, Python, or comparable database language)
• Must have experience with reporting/data visualization tools (Tableau, MicroStrategy, Power BI, etc.)
• Works with minimal guidance and able to provide guidance to more junior team members
• Project management and presentation skills

Job-Related Skills/Competencies

• Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
• Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
• Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
• The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
• Working knowledge of Microsoft Applications and other applications
• Must have good database experience to manipulate large data sets for analyses, in addition to ability to  recommend and implement strategic technical plans and initiatives and provide solutions to streamline technical efficiencies (applied experience with MS-SQL, Access, SPSS or comparable database tools and SQL, PL/SQL, Visual Basic or comparable database language)
• Excellent communication (verbal and written), interpersonal and presentation skills
• Ability to meet deadlines and be flexible when priorities are re-assessed
• Strong analytical and problem-solving skills