AI Product Director

ABOUT US

Liberty Global is a world leader in converged broadband, video and mobile communications services. We deliver next-generation products through advanced fibre and 5G networks that connect 85 million subscribers across Europe and the United Kingdom. Our businesses operate under some of the best-known consumer brands, including Virgin Media-O2 in the UK, VodafoneZiggo in The Netherlands, Telenet in Belgium, Virgin Media in Ireland and UPC in Eastern Europe. Through our substantial scale and commitment to innovation, we are building Tomorrow’s Connections Today, investing in the infrastructure and platforms that empower our customers to make the most of the digital revolution, while deploying the advanced technologies that nations and economies need to thrive.

Our consolidated businesses generate annual revenue of more than $7 billion, while our joint ventures new in the U.K. and the Netherlands generate in excess of $17 billion.

Liberty Global Ventures, our global investment arm, has a portfolio of more than 50 companies across content, technology and infrastructure, including strategic stakes in companies like Plume, ITV, Lions Gate, Univision, the Formula E racing series and several regional sports networks.

JOB PURPOSE

This role is pivotal in shaping the technical landscape of Liberty Global’s AI initiatives, ensuring that our products not only meet but exceed industry standards. You'll be responsible for developing and implementing innovative AI led solutions for Liberty Global. This role involves harnessing technical competence in AI to align product strategies with market dynamics, user demands, and overarching business goals, ensuring the creation of groundbreaking and market-leading AI products, that sets our offerings apart in the market.

KEY ACCOUNTABILITIES

• Ensure product vision and strategy for AI Products adopts the latest market trends and multi-country customer requirements
• Translate our value proposition(s) for AI into significant, industry-leading products, propositions & solutions that delight our customers & employees, hence setting the group wide strategy.
• Be the responsible business lead for the development and deployment of AI products & services such as (Agent / Customer assist / personalized marketing/ churn / etc) with clear customer and employee experience in mind, across Liberty’s markets enabling local country organisations to drive sales, revenues and retention
• Drive product strategy planning, development & implementation process and align with markets & other part of LG, either initiate or ensure product changes to anticipate market developments, including leading the product development process across conceptualisation, design, UI/industrial design, case input, product development, launch, performance management and central lifecycle management
• Develop and run innovation portfolio through new business development, partnerships, product planning and leading development roadmap. Also ensuring that customer and market input, product performance and external benchmarking drive the product management priorities in the AI Products space
• Lead product monitoring including performance management, interface to T&I and balancing between quality management and new product/feature development, as well as being pro-active, instigating improvements and encouraging the best process across markets with the objective to drive product leadership
• Act as the our central authority on AI Products where needed & applicable
• Financial & team management, ensuring high quality delivery & focus, inclusive of supporting the company’s Long Range Planning process with accurate market sizing of Customer AI products

KNOWLEDGE & EXPERIENCE

We tend to look for people with:

• Extensive experience in an AI Product approach or similar role, in a large, complex enterprise
• Experience in multiple AI technologies, services, and new product development
• Experience in business transformations & process re-design
• Ability to shape a clear roadmap for AI products within scope.
• A mentoring/ collaborative style of working and technical leadership.

Desirable skills & abilities:

• Experience in a Telco environment/Big data companies

PREFERRED EDUCATION/ QUALIFICATIONS:

• Relevant College/University degree or equivalent experience
• Working knowledge of Generative AI and hands on experience building, delivering AI Capabilities
• Proven ability to lead projects with complex challenges, delivering operational excellence, cost optimized and strategically aligned solutions.
• Proven track record in leading a team and working cross functionally.
• Able to communicate effectively and convey complex concepts to internal and external stakeholders.
• A proven track record of influencing collaborators and decision makers as a technically inspiring leader in the field of AI, contributing to decision making and guiding initiatives.

Benefits

• Competitive salary + Bonus
• 25 days annual leave with the option to purchase 5 more
• Matched pension contribution up to 10%
• Access to our car benefit scheme
• Subsidy on health insurance premium
• Free access to LinkedIn Learning & Coursera
• Free public transport subscription that can be used for both work and leisure travel on all modes of public transport, anywhere in the Netherlands.
• Hybrid Working
• Company Laptop, Mobile and Phone Subscription
• Free premium subscription to Calm – a world-class well-being & meditation app

Liberty Global is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for our people. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process. We’re 100% committed to having a workforce that represents every part of our society. So we’re keen to hear from candidates of all background and circumstances.

Pre-Employment Screening:

If your application is successful, your personal data may be used for a pre-employment screening check, which will be performed by a 3rd party provider, on behalf of Liberty Global. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, qualifications, contract information, right to work, and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.

You can read more about how we process your data here Privacy & Security Policy - Liberty Global, and If you wish to exercise your privacy rights please contact: Peopleservices@Libertyglobal.com