Senior Customer Master Data Operations Specialist - German speaking

Senior Customer Master Data Operations Specialist - German speaking

At Nilfisk, we are driven by our mission to create cleaner and safer environments. With over a century of innovation in cleaning technology, we stand at the forefront of providing high-quality cleaning solutions across the globe. Our commitment to excellence and sustainability reflects in everything we do, as we strive to make a meaningful impact on our communities and the environment.

We are currently seeking a Senior colleague for our Customer Master Data Operations Team with fluent German language skills to join our Customer Care Center of Excellence in Budapest. This position offers a great opportunity to immerse yourself in our Order to Cash processes and grow within the role. As a Senior Specialist, Customer Master Data operations you will play a key role in ensuring timely processing of new Customer set ups, changes, and own the governance processes around Customer Mater Data, helping to keep our customer accounts accurate and up to date.

Main responsibilities of this role:

• Create and validate the customer setup according to the MDM rulebook and process any changes to the customer master data

• Work closely with the local sales team, to make sure all relevant customer information is received, validated and set up

• Collaborate with the AR SSC to ensure correct credit and payment terms for the right customers

• Daily review of master data & employee portal queries

• Approve new customer setup and existing customer changes

• Cleaning- and maintenance of customer master data

• Validate errors between SAP and Salesforce

• Be the expert in Customer Master Data set up, communicate process changes to internal Stakeholders

• Collaborate with local sales and SSC AR

• Lead change management around Customer Master Data processes with internal Stakeholders

• Develop and maintain strong business relationships with various stakeholders on all business levels

• Participate in various ad-hoc Group projects to improve order-to-cash process  

• Execute other administrative tasks

Experience and skills:

• Approx. 3-5 years proven experience as Customer Master Data Specialist or similar role

• Experience within a multinational working environment is preferred

• Confident user of SAP and MS Office Tools, sound Excel skills

• Fluency both in German and in English (both verbally and written)

• Proactive and hands-on mentality

• Strong communicator

• Detail oriented, and strong problem-solving skills

• Analytical mindset

• Well-developed organization and prioritization skills

• Bachelor’s degree in business administration, information management, or a related field is a must

Why us?

At Nilfisk, we know that amazing people make amazing companies. You will join a company culture with a lot of freedom and trust, and where we have a growth mindset. At Nilfisk, it’s OK to make mistakes, as long as you learn from them. Further, we want you to question ideas and speak your mind, so we can, together, find the best solutions. If you are ready for this, we would be keen to hear from you.

• Being part of a dynamic multinational environment and Scandinavian Company Culture

• Trainings for your professional development

• Great enthusiastic and continuously growing team

• Attractive salary & connected package

• Home Office opportunity & free to schedule contract

• Cafeteria and other benefits:

• Monthly gross 46.000 HUF cafeteria

• Free access to Tüske csarnok twice a week for gym or swimming

• Travel contribution for daily commute (between home and workplace)

• Weekly massage at the HUB office

• Onsite medical screening quarterly

• WIGO carsharing service to our Budapest HUB based employees for daily commute

• and so much more!

If you are a proactive and detail-oriented professional looking for a challenging yet rewarding role, we encourage you to apply. Join Nilfisk and make a difference in our journey towards a cleaner future.

Let’s create a cleaner future together

Clean is changing. Today, cleaning is a key contributor to health and safety, and a new clean is emerging, driven by technology and innovation. At Nilfisk we are a driving force in this development, and we work as one team with one agenda, supporting each other across an exciting, dynamic organization. Being part of Nilfisk means having the freedom to speak your mind and do what you do best. You will thrive by having a hands-on approach and the drive to bring your great ideas to life. At Nilfisk you can lead, innovate and collaborate for a cleaner future. Are you ready to make a change?

We embrace diversity and equality with an environment of inclusion. We encourage everyone to apply for the position, regardless of origin, race, ethnicity, religion, physical or mental ability, gender, gender-identity or expression, sexual orientation, and age.

Job applicant FAQ

Do you have questions regarding the recruitment process or alike? Please visit our FAQ for job applicants.