Implementation Data Specialist ( APAC, EMEA and NAMER)

About Rippling

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.

Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.

Based in San Francisco, CA, Rippling has raised $1.2B from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.

We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses.

NOTE : 

This role requires you to work in EST timezone (5:30 PM IST to 2:30 AM IST)

This is a hybrid role. We expect you to be in our Bangalore office for 3 days in the week. 

About the role

At Rippling, implementation drives company growth and product adoption among our customers. As a Data Specialist on the Enterprise Implementation Team, you will help our largest and most nuanced customers set up their accounts through various imports and tasks. 

Implementation is tough work and requires a high level of accuracy and efficiency. Your role will help our customers complete some of the most cumbersome parts of the project (like gathering employee data and manipulating into the required format for import). This provides enormous value not just to our customers, but also the implementation team that you will support. 

You will get to build a new program and provide feedback to make our processes & product even more streamlined and efficient. 

What you will do

• Partner with the Implementation Team and manage your own  projects through JIRA
• Gather data from customers’ current HRIS vendor and put in the template required for Ripping imports
• Document bugs or gaps with the product so they can be improved
• Validate and QA complex sets of data to ensure customer accounts are properly set up. 
• Help the organization scale and grow with the business.  

What you will need

• At least 2 years of experience in a data role at a tech company 
• Proficiency in JIRA, Google Sheets, Slack 
• Excellent written communication 
• Experience in a client facing role  is a plus 
• Great project management skills to lead, care about product ownership, an outstanding customer-centric mindset, and solving problems for our customers.

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