Data Analytics Lead (Systems Improvement Consultant)

Data Analytics Lead (Systems Improvement Consultant) (250000RI) 

Organization

: Administrative ServicesAgency Contact Name and Information: Bobbi.Bell-Bartholomew@das.ohio.gov

Unposting Date

: Feb 3, 2025, 4:59:00 AM

Work Location

: James A Rhodes Office Tower 39 30 East Broad Street 39th Floor Columbus 43215-3604

Primary Location

: United States of America-OHIO-Franklin County-Columbus Compensation: $41.23 (Step 1) to $58.91 (Step 8) per hour

Schedule

: Full-timeClassified Indicator: ClassifiedUnion: Exempt from Union 

Primary Job Skill

: Data AnalyticsTechnical Skills: Change Management, Data Analytics, LEAN Principles, Project ManagementProfessional Skills: Adaptability, Attention to Detail, Building Consensus, Collaboration, Critical Thinking, Customer Focus, Innovation, Interpreting Data, Managing Meetings, Organizing and Planning, Presenting, Strategic Thinking, Continuous ImprovementPrimary Technology: Business Intelligence and Data Analytics Agency Overview

About Us: 

The Ohio Department of Administrative Services (DAS) is the engine of state government, providing innovative solutions, and supporting the efficient operation of state agencies, boards, and commissions. DAS program areas serve our Ohio government customers, who in turn directly serve the interests of Ohioans. We help procure goods and services, deliver information technology and mail, recruit and train personnel, promote equal access to the state workforce, lease and manage office space, process payroll, print publications, and perform a variety of other services. 

The Office of Date and Efficiency leads DAS' work to build and implement sustainable strategies for all data analytics and efficiency activities in the state. The office consists of InnovateOhio Platform (IOP) Data Analytics, a program designed to advance the state's data analytics and management capabilities, including the DataOhio Portal which increases state data transparency, It also includes the LeanOhio program that aligns efforts to advance data as a strategic asset and provide innovative solutions to make government services in Ohio simpler, faster, better, and less costly. 

Using the improvement methods of Lean and Six Sigma, LeanOhio is helping Ohio's state agencies cut red tape, remove inefficiencies, improve customer service, and achieve measurable results. The LeanOhio team is comprised of Lean Six Sigma experts who serve as internal systems improvement consultants to state of Ohio agencies, boards, commissions, and elected offices. 

Job Description

What You'll Do: 

Serve as an enterprise LeanOhio Systems Improvement Consultant & Data Lead on continuous improvement efforts (both external & internal to LeanOhio): 

• Manage assigned project teams & sub-projects that cover all phases of project management, with activities & responsibilities primarily for pre-scoping, scoping, data/information research & analysis, event facilitation & post-event follow-up meetings for Kaizen & other process improvement events within the LeanOhio portfolio of activities. 
• Represent LeanOhio as a Lean Six Sigma expert & skilled facilitator for Kaizen & other process improvement events. 
• Determine baseline data, relevant goals, project/process scope, & appropriate methods of engagement. 
• Work directly with agency leaders & project sponsors covering all phases of project management & responsibilities involving a variety of state agency leadership, then respective customers &/or stakeholders. 
• Assist in researching, applying, & implementing best practices in Lean Six Sigma tools & approaches for transforming state government. 
• Identify opportunities for continuous improvement of LeanOhio service offerings, internal processes, & supporting systems, execute & manage projects on those opportunities in alignment with strategic priorities set by the LeanOhio Director.

Act as principal data expert in service of cultivating the understanding & adoption of data-driven continuous improvement practices among state of Ohio agencies: 

• Coordinate with LeanOhio team & Office of Data & Efficiency colleagues to establish standards, procedures, & best practices around data collection, analysis, & visualization for application internally & with external agency partners. 
• Collaborate with LeanOhio training coordinator to help develop, deliver, & maintain training content related to data & statistical analysis across LeanOhio's progressive series of Lean Six Sigma trainings & certifications. 
• Act as custodian of results & outcomes metrics from continuous improvement projects led by agency partners o the LeanOhio team; assists in the development of results reporting practices & mechanisms. 

Support the Data Analytics Learning Center to manage the state's Data Literacy Program, coordinate learning centers cohorts, & establish related training & development systems, & support learning technologies in the State Analytics field; assist in developing, coordinating, & facilitating learning events, such as Application Labs, Analytics Forums, & other learning events both virtual & in-person; create & maintain data training content & learning plans in learning platform(s) (e.g., OhioLearn, Learning on Demand, Pluralsight, Cornerstone) for Data Analytics Learning Center & LeanOhio programs; collaborate with state data office program managers to assess specific instructional design needs for LeanOhio & Data Analytics Learning Center data training programs; prepare & train e-learning & other data training metrics & generate & prepare monthly &/or quarterly reports &/or as requested. 

Evaluate instructor performance & effectiveness of courses & programs to validate outcomes, recommend changes to enhance effectiveness of courses & related program(s) offered; assist in development of strategy to ensure continuous improvement of learning programs; conduct program analysis, make recommendation for & implement program enhancement &/or improvement (e.g., develop, maintain & report on measures/metrics) to determine effectiveness of program outcomes; assists in development of strategies to market, expand & implement program(s); assist in developing marketing & communication materials (e.g., course brochures, website, program materials, handouts, multi-media presentations, newsletter articles); establish measurement systems & use relevant methods; conduct &/or facilitate focus groups, participate in improvement teams; plan & manage conferences, forums &/or events to promote program; attend workshops, training seminars, conferences & professional meetings to keep abreast of trends in data analytics & continuous improvement fields.

Why Work for the State of Ohio

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Qualifications

• 72 mos. exp. or trg. in data analytics, statistical analysis, or research methods; 12 mos. exp. in supervisory &/or management principles & techniques.
• Or completion of associate core program in data analytics, computer science, information systems, computer engineering, applied mathematics, statistics, industrial/systems engineering, or related field; 54 mos. exp. or trg. in data analytics, statistical analysis, or research methods; 12 mos. exp. in supervisory &/or management principles & techniques.
• Or completion of undergraduate core program in data analytics, computer science, information systems, computer engineering, applied mathematics, statistics, industrial/systems engineering, or related field; 48 mos. exp. in data analytics, statistical analysis, or research methods. 12 mos. exp. in supervisory &/or management principles & techniques. Completion of graduate core program in data analytics, computer science, information systems, computer engineering, applied mathematics, statistics, industrial/systems engineering, or related field; 36 mos. exp. or trg. in data analytics, statistical analysis, or research methods; 12 mos. exp. in supervisory &/or management principles & techniques.
• Or 12 mos. exp. as a Data Scientist, 66935.
• Or equivalent of Minimum Class Qualifications For Employment noted above.

Job Skill: Data Analytics 

Knowledge, Skills, & Abilities:

Knowledge of: 

• Organizational change management
• Training & organizational development
• Human & public relations
• Agency policies & procedures
• Government structure & process
• Participative training methods
• Needs assessment techniques & processes (e.g., surveys, interviews, customer feedback)
• Adult learning techniques & styles
• Appropriate instructional techniques

Skill in: 

• Lean / Six Sigma methodologies
• Data analytics & statistical analysis
• Group facilitation & managing interpersonal dynamics
• Operation of personal computer using business office software
• Effective oral communication
• Effectively discussing a variety of job-related topics
• Preparing & delivering presentations & training before a specialized audience
• Speaking before groups for the purpose of providing information

Ability to: 

• Deal with abstract variables & deter-mine specific course of action
• Define problems, establish facts & draw valid conclusions
• Prepare & develop reports
• Gather, collate, & classify information
• Handle sensitive inquiries & resolve complaints from participating agencies

Supplemental Information

• When completing you online Ohio Civil Service Application, be sure to clearly describe how you meet the qualifications outlined on this job posting. 
• All answers to the supplemental questions must be supported by the work experience on your Civil Service Application. 
• If you require a reasonable accommodation for the application process, please email the Human Resources contact on this posting so arrangements can be made.

ADA Statement

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

Drug-Free Workplace

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.