Senior Data and Intelligence Analyst

National Highways have an excellent opportunity for a Senior Data & Intelligence Analysts to join our collaborative central Performance Team within the Operations Directorate. This is an opportunity for individuals looking to advance their career in analysis, and gain hands on experience in a thriving, flexible, and supportive workplace. Within this role, you will support Operations, at both a national and regional level, to improve its performance by undertaking data analysis and modelling activities, creating reporting material to derive intelligence that provides valuable insight, to drive improvements and make recommendations that support investment and decision making.

This is an opportunity for individuals looking to advance their career in analysis, and gain hands on experience in a thriving, flexible, and supportive workplace. Within this role, you will support Operations, at both a national and regional level, to improve its performance by undertaking data analysis and modelling activities, creating reporting material to derive intelligence that provides valuable insight, to drive improvements and make recommendations that support investment and decision making.

It’s an exciting time to join our passionate and dynamic team as we work to support a performance culture making a difference within Operations on a daily basis. The role covers a varied remit liaising with stakeholders across the organisation, to understand and further improve performance, providing insight and shared understanding of KPIs and the performance of every area of our work.  You will also play a role in the development of visual dashboards (within Power BI and other software) to aid our story telling. 

What you’ll be leading on

• The gathering, analysing and monitoring of relevant data from Operations, to explore patterns, cause and effect and trends within the business.
• Identifying opportunities to improve Operations safety, customer, and delivery performance through the innovative use of data analysis and insights.
• Perform regional and national demand and performance monitoring modelling with analytics tools and techniques.
• Apply and, where appropriate, enhance and/or develop analysis and decision- making support tools, which demonstrate good industry practice.
• To champion data quality and integrity in Operations, providing coaching and support to regional colleagues involved in data entry or capture.

To be successful

• Ability to prioritise, work to tight deadlines and have excellent attention to detail
• Excellent communication and presentation skills
• Extensive experience in working with varied sets of data to extract meaningful business and performance insights / relevant qualification.
• Excellent skills using standard office software products, proficient in MS Excel, to enable production and maintenance of a range of complex documents and spreadsheets and ability to use specialist software (for example, Power BI) / IT to collate data and produce relevant reports
• Ability to work on own initiative to take ownership and responsibility of lead areas, proactively providing informed analysis, identifying areas of insight and forecasting / trends

External candidates will be offered a starting salary at the lower end of the pay scale, while current employees will be appointed in accordance with our established pay policy.

We are committed to creating a diverse environment and welcome applicants from all backgrounds. 

Why you should join us

At National Highways we believe in a connected country. We are passionate about creating a culture where colleagues feel connected, included and enjoy greater wellbeing to achieve this. We’re proud that as an organisation we are continually striving to do better and actively encourage and support our colleagues to do the same with their careers. 

So, if you put safety first, take ownership of your work, show passion for what you do, work effectively in a team, and demonstrate integrity in how you do it – then you’ll be a great fit for our organisation.

A connected and sustainable working approach has been adopted across National Highways. For some roles, this means being able to work in a hybrid way spending up to 60% of time working from a remote location such as home.

We offer many different ways to work flexibly and we’re open to discuss part-time working, job shares, and flexible start and finish times. 

Please wait until the interview stage before asking us about flexibility, and we will explore what is possible.

Our benefits package

• Our total reward package includes basic salary, the potential for a performance related bonus
• Contributory pension scheme with employer contribution of up to 10%
• Annual Leave starting at 26 days (plus Bank Holidays) rising by 1 day each year up to 31 days (plus Bank Holidays)
• Flexible hours and an approach driven by connected and sustainable working which includes hybrid working
• Life assurance of 4 times annual salary
• Health and wellbeing support, including an Employee Assistance Programme, available 24/7 365 days and network of mental health first aiders. Plus access to a wellbeing app to enhance your self-care 24/7, Occupational health service and flu vaccines
• A cycle to work scheme for the purchase of a bicycle and equipment for healthy, low carbon travel
• Significant investment in your career development, through learning and development, talent management, coaching, mentoring and on job experience

And we are

• Family friendly with enhanced maternity leave and pay, paternity leave (15 days), shared parental leave, adoption leave. Plus access to financial support for holiday play schemes and paid special leave (up to 5 days pa), eg for caring responsibilities
• Money friendly with access to a discounts platform including over 3000 discounts for supermarkets, eating out, leisure, holidays. Alongside a financial wellbeing programme
• Community friendly – offering paid leave to volunteer, 3 days basic/year

If you are successful, it is key to know all offers of employment are subject to satisfactory completion of our pre-employment checks which include:       

• Right to work check
• 3 year employment history references
• DBS criminal record check
• Social media and adverse journalism check
• Driving licence check (if applicable)
• Fit to work questionnaire (for all), followed by a medical check (if applicable)
• Qualifications and/or professional membership check (if applicable)

And finally 

We reserve the right to close before the advertisement expires.