Software Engineer - DevOps

Branch Overview
Branch delivers world-class financial services to the mobile generation. With offices in the United States, Nigeria, Kenya, and India, Branch is a for-profit socially conscious company that uses the power of data science to reduce the cost of delivering financial services in emerging markets. We believe that everyone everywhere deserves fair financial access. The rapid spread of smartphones presents an opportunity for the world’s emerging middle class to access banking options and achieve financial flexibility. 

Branch’s mission-driven team is led by the founder and former CEO of Kiva.org. The company presents a rich opportunity for our team members to drive meaningful growth in rapidly evolving and changing markets. In 2019, Branch announced its Series C and has garnered more than $100M in funding with investments from leading Silicon Valley firms including Andreessen Horowitz, Trinity Capital, Foundation Capital, Visa, and the International Finance Corporation (IFC).

We value diversity and are committed to providing an inclusive working environment where human beings of all backgrounds can thrive. 

Job Overview
Branch is seeking a seasoned DevOps Engineer to own parts of our cloud infrastructure and DevOps operations. In this role, you will lead by example, and design, deploy, and optimize our AWS-based infrastructure, ensuring seamless orchestration of workloads across Kubernetes and serverless environments like AWS Lambda.

You will play a pivotal role in automating processes, enhancing system reliability, and driving the adoption of DevOps best practices. Collaborating closely with our Engineering, Product, and Data teams, you’ll contribute to scaling our infrastructure and supporting our rapid growth. This position offers a unique opportunity to refine your technical expertise in a dynamic and fast-paced environment.

Responsibilities

• Own and drive the architecture, design, and scaling of various parts of our cloud infrastructure on AWS, ensuring security, resilience, and cost efficiency
• Optimize Kubernetes clusters, including advanced scheduling, networking, and security enhancements to support mission-critical workloads
• Architect and improve CI/CD pipelines, incorporating automation, canary deployments, and rollback strategies for seamless releases
• Design and implement monitoring, logging, and observability solutions to ensure proactive issue detection and system performance tuning at scale
• Establish and enforce security best practices, including IAM governance, secret management, and compliance frameworks
• Be the go-to expert for multiple infrastructure components, providing technical leadership and driving improvements across interconnected systems
• Lead large-scale projects spanning multiple quarters, defining roadmaps, tracking progress, and ensuring timely execution with minimal supervision
• Drive collaboration with cross-functional teams, including ML, Data, and Product, to align infrastructure solutions with business and engineering goals
• Mentor and support junior and mid-level engineers, fostering a culture of continuous learning, technical excellence, and best practices
• Set and refine DevOps standards, driving automation, scalability, and system reliability across the organization

Qualifications

• A minimum of 7 years of experience in DevOps, SRE, or a similar role, with expertise in designing and managing large-scale cloud infrastructure
• Experience working on software product development, with proficiency in a mainstream stack.
• Deep hands-on experience with AWS services such as EC2, S3, RDS, Lambda, ECS, EKS, and VPC networking
• Advanced proficiency in Terraform for infrastructure as code, including best practices for scaling and managing cloud resources
• Strong expertise in Kubernetes, including cluster provisioning, networking, security hardening, and performance optimization
• Proficiency in scripting and automation using Python, Bash, or Go, with experience integrating APIs and optimizing workflows
• Experience designing and maintaining CI/CD pipelines using tools like CircleCI, Jenkins, GitLab CI/CD, or ArgoCD
• Strong knowledge of monitoring, logging, and observability tools such as DataDog, Prometheus, Grafana, and AWS CloudWatch
• Deep understanding of cloud security, IAM governance, role-based access control (RBAC), and compliance frameworks like SOC2 or ISO 27001
• Proven ability to lead and mentor junior engineers while fostering a collaborative and high-performance team culture
• Excellent communication skills, with the ability to work effectively across cultures, functions, and time zones in a globally distributed team

Benefits of Joining

• Be part of a mission-driven, fast-paced, and entrepreneurial environment that fosters innovation and impact
• Receive a competitive salary and equity package, reflecting your value and contributions
• Thrive in a collaborative and flat company culture that encourages open communication and idea-sharing
• Enjoy the flexibility of a remote-first work setup, with opportunities for occasional in-person collaboration
• Benefit from fully-paid Health Insurance to support your well-being
• Work-life balance is not a myth. Take advantage of paid time off, including personal leave, bereavement leave, and sick leave
• Access fully paid parental leave, with 6 months of maternity leave and 3 months of paternity leave
• Leverage annual professional development budget to upskill and advance your career
• Participate in discretionary trips to our offices around the globe, supported by global travel medical insurance
• Enjoy team meals and social events, both virtual and in-person, to connect and bond with colleagues

We’re looking for more than just qualifications – if you’re unsure that you meet the criteria but identify with our vision of providing equal opportunity to everyone to access financial services, please do not hesitate to apply!

Branch International is an Equal Opportunity Employer. The company does not and will not discriminate in employment on any basis prohibited by applicable law.