Associate Data Scientist - P&C Claims Quality

Company: CGIC

Department: Claims

Employment Type: Regular Full Time

Work Model: Hybrid

Language: English is required, French is an asset.

The Opportunity:

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients, and our communities.

Claims Portfolio Analytics aims to provide insights to the Claims business unit to empower decision-making. CPA democratizes access to data and insights by providing tools to Claims leader and staff (dashboards, etc.) and supports (and teaches) data storytelling as well as data visualizations. CPA provides tactical consulting to Claims management on prioritization as well as project and Intervention planning, including goal/target evaluation/setting (financial and operational).

As an Associate Data Scientist, you will specifically support the analytics of the Quality Management function. The analytics of Quality Management include regular reporting and analysis of portfolio-level results on quality, regular releases of individualized performance monitoring, as well as work to support the capacity of technical supervisors and operational managers. There are many opportunities to generate value both in data analysis and modeling, along with supporting the creation of business strategy. In this role, you will also dedicate significant effort to master key programming language and the business context.

How you will create impact:

• Extracting, cleaning, reconciling and preparing the data required for the development of the analytics solution.
• Developing analytics solution to solve business problems with data science, including the use of programming, statistical techniques, predictive modelling, and machine learning.
• Validating model performance in the specific context of the business problem to solve.
• Researching and identifying the proper modelling approach and tools required for the business problem.
• Understanding insurance business domain, business objectives and how your own tasks contribute to meeting the business objectives.
• Communicating findings to colleagues and your manager in an effective manner.

How you will succeed:

• You have an innovative mindset to improve operational efficiencies and ability to influence change, with a primary focus on client needs.
• You use critical thinking skills to recognize assumptions, evaluate arguments, draw conclusions, and proactively propose solutions.
• You have strong communication skills to clearly convey messages and explore diverse points of view.
• You build trusting relationships and provide guidance to support the development of colleagues.

To join our team:

• You have up to 2 years of experience in Data Science or another related field.
• You have a Bachelor’s Degree in Actuarial, Mathematics, Statistics, Computer Science, or any other relevant field.
• Having a Master’s degree and ACAS or FCAS designations are considered an asset.
• You have functional knowledge and understanding of: Data analysis, Programing/tools, Modelling techniques, Data warehouse/data management, Research, Architecture/design.
• You have experience solving routine problems using existing procedures and standard practices.
• Experience with following technologies is required: R, SQL.
• This position primarily works with majority non-francophone groups, and teams located outside of Québec, and requires proficiency in English. The essential non-French duties are not assignable to adjacent or other team members. 

What you need to know:

• You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.

What’s in it for you?

• A comprehensive total rewards package, including competitive salary, bonus, pension, and benefits.
• Training and development opportunities to grow your career with one of Canada’s Best Employers.
• Flexible work options and paid time off to support your personal and family needs.
• A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
• Paid volunteer days to give back to your community.