Business Analyst – Business Intelligence

Location: Bengaluru,Karnataka,India

Job Title: Business Analyst – Business Intelligence

Location: Bangalore

Company: MediBuddy

About Us: MediBuddy is a leading online healthcare platform in India, dedicated to transforming healthcare delivery through cutting-edge technology and data-driven solutions. Our mission is to enhance healthcare accessibility, affordability, and efficiency for all.

Role Overview: We are seeking a skilled Business Analyst with a strong focus on Business Intelligence (BI) to join our team. The successful candidate will leverage data and analytics to drive strategic decision-making and optimize our online healthcare service delivery. You will work closely with Business Team, Account Management, Sales, Operations, Product/Tech, Marketing team stakeholders to understand your business vertical’s analytical needs and deliver actionable insights that support our business goals.

Key Responsibilities:

1. Business Intelligence and Data Analysis:

• Design, develop, and maintain BI reports, dashboards, and visualizations to provide actionable insights and support decision-making.

• Use data analysis tools - SQL, Excel, Tableau, Power BI, Python to extract, manipulate, and analyze large datasets from various sources.

• Identify trends, patterns, and correlations in healthcare data to inform strategic decisions and business strategies.

2. Data Integration and Management:

• Collaborate with IT and data engineering teams to integrate and manage data from multiple sources, ensuring data accuracy, consistency, and quality.

3. Requirements Gathering and Analysis:

• Engage with business stakeholders to understand their data needs and requirements

4. Performance Metrics and KPIs:

• Define and monitor key performance indicators (KPIs) and metrics to track business performance and identify areas for improvement.

• Provide regular reports and presentations on business performance and insights to senior management.

5. User Experience and Data Visualization:

• Ensure that BI tools and dashboards are user-friendly and effectively communicate insights.

• Conduct user training and provide support to ensure stakeholders can effectively use BI tools and interpret data

Qualifications & Key Requirements:

• Bachelor’s degree in Engineering, Business Administration, Data Science, Computer Science, or a related field. A Master’s degree or relevant certifications is a plus.

• 2+ years experience as a Business Analyst with a focus on Business Intelligence, preferably in the healthcare sector or an online business environment (e-commerce)

• Strong proficiency in BI tools and data analysis software (e.g., Tableau, Power BI, SQL, Python (Basic)) and Excel

• Excellent analytical and problem-solving skills, with the ability to interpret complex data and provide actionable insights.

• Strong communication skills, with the ability to present data findings clearly to both technical and non-technical stakeholders.

• Bias for action to quickly execute, while keeping view on the larger and longer term outcomes