Global Billing Data Governance - Assistant Vice President

Why this role is important to us

Global Billing is responsible for all of State Street’s client billing processes across the globe. The remit spans across Asset Servicing, Alpha, Global Markets, Global Advisors and the Digital division, covering over 50+ billing processes and 40+ legacy platforms. Global Billing is undergoing a multi-year transformation spanning people and operating model, processes and controls, data automation and technology.

State Street has established a Global Billing Function under Global Delivery, which is responsible for Billing Transformation, Client billing set up and invoicing across all business lines and geographies globally at State Street. Organizationally, it combines all groups performing these activities, and also includes centers residing in State Street Shared Service locations in India, Poland and China.

Job Purpose

State Street has committed to significantly automating and streamlining the technology and data associated to its varied billing processes. As part of this commitment, there is a dedicated Billing Transformation organization responsible for developing and implementing the appropriate strategy to migrate from legacy, manual processes to a highly automated environment with more robust controls. A significant component of the Transformation team is located in Global Delivery and responsible for several key areas of implementing the transformation efforts.

Data Governance – Global Delivery (GD) will be supporting GD Billing Transformation Data Lead, as the team implements billing transformation strategy across data governance, will be partnering with teams to monitor, track, report progress, targets and outcome linked to target state operating. This role will be responsible for ensuring data is available for within agreed SLA for timely client billing, support new sources identification across all regions, automation, user acceptance testing of new  data source, system build out validation and conversion to provide insights, status, opportunities and ensuring that various components of underlying processes are run as expected –in line with the strategy and prioritization defined by the Head of Billing Transformation to achieve the goals of migration to the single, Oracle based platform (ORMB).

What you will be responsible for

• Support the functional Data Stewards in driving Data Governance activities including identification and resolution of data issues.

• Ability to understand data models, data taxonomy, and a deep appreciation of data standards and data quality

• Drive Data Governance activities across business units, including understanding accountability, policy compliance and data quality issue tracking and resolution

• Collaborate with Data Governance and support their objective with data architecture, lineage, usage and delivery oversight.

• Manage Data Provider/Consumer relationships and confirm that data is fit for purpose

• Engage Business Owners to verify that operational controls (business and IT) are implemented and fully documented to mitigate data quality risks

• Capture technical metadata and associate physical data structures to business data element definitions within the Data Catalog

• Ensure that application data lineage (inputs, outputs) is accurate and updated in the Data Catalog

• Participate in data integration projects to ensure appropriate data is used, data quality controls are implemented, and the Data Catalog is updated

• Drive resolution of data quality issues and exceptions by collaborating with business process owners, technology experts or other key stakeholder and subject matter experts

• Experience with Collibra would be a big plus.

• Experience working in a matrix organization. Ability to develop / manage relationships at all levels and to effectively collaborate with corporate functions

• Create a library for the Data Provider / Consumer Agreements in partnership with data experts in operations, Critical Data Elements sources, data distribution approach, data quality checks or controls, and communication standards for data processing issues, delays or change management for data source updates.

What we Value

• Attention to detail, ownership and accountability

• Ability to navigate and partner with various stakeholders

• Ability to lead teams and manage cross functional teams

• Ability to communicate and above par presentation skills

• Positive attitude, organized, self-starter, with a history of contributing to a successful, diverse team

• Demonstrated experience of multi-tasking and effective time management with attention to detail in a fast paced environment

• Ability to influence across siloes and work with broader teams and a collaborative attitude

Education & Preferred Qualifications

• Bachelor’s/Master degree in IT/Finance or equivalent industry recognized qualification

• Must have a minimum of 10 years of relevant experience in Financial/Global Services Organization /Investment banking related IT Industry

Additional requirements

• Experience in setting up managing, people, managing and tracking deliverables, setting up reporting cadence ability to summarize – and provide status to key stakeholders

• Understanding of State Street – functional structure- and experience in GD, Operations  ( would be an added advantage)

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you. State Street is an equal opportunity and affirmative action employer. Discover more at StateStreet.com/careers

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