AI Solutions Manager

Relevance AI enables companies to delegating as much work as possible to AI. Our no-code platform helps people build an AI Workforce with "agents" - autonomous, reasoning bots. We enable companies to completely automate work such as outbound lead gen with our BDR agent template. For the first time ever, teams are only limited by their ideas instead of their size.

HQed in Sydney, Australia and expanding to San Francisco, California we have raised $15M+ to date and are one of the best funded companies in our space.

Read about us:

Vision - https://www.linkedin.com/pulse/beyond-co-pilot-scaling-ai-workforce-daniel-vassilev-th9hc/

Techcrunch - https://techcrunch.com/2023/12/11/relevance-ais-low-code-platform-enables-businesses-to-build-ai-teams

SMH - https://www.smh.com.au/technology/one-solution-to-an-ageing-population-ai-workers-20231211-p5eqmk.html

Forbes - https://www.forbes.com.au/news/innovation/ai-startup-relevance-15-million-gen-ai/

We're looking for a Solutions Engineer who is passionate about AI and wants to enable companies to scale their output with category creating product. You'll get to join our new office in San Francisco as we expand deeper into more organisations. This role will on the forefront of deploying AI Workforces across businesses and help us meet our demand.

Who you are

• Curiosity and a desire to learn new topics and skills.

• Empathy for others and an eagerness to share your knowledge and expertise with your colleagues and Relevance AI customers.

• Over 5 years of experience with Python and working with APIs

• Over 5 years of experience delivering solutions for customers.

• Experience with AI Agents, prompt engineering and working with LLMs.

• Experience managing technical teams and leadership.

• Experience working in both pre-sales and post-sales technical functions.

• The ability to clearly explain complex topics to technical as well as non-technical audiences.

• You love working at a startup: the fast pace, the unpredictability, the high-performance team atmosphere and sense of real ownership.

What the job involves

• Lead a team of AI Solutions Engineers, onboarding, developing and guiding junior team members.

• Help develop our customer onboarding materials.

• Scope and co-develop production-level agent projects with our customers across different industries and use cases

• Help users discover and master the Relevance platform via user training, and ongoing consultative support.

• Provide strategic input to the customer that help make them successful.

• Flag technical and non-technical account risks (onboarding issues, performance pitfalls, timeline slippage)

• Lead and develop our pre-sales technical motion.