Senior Manager, HR Operations and Data Analytics

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. 
 

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

The EMEA Senior HR Operations / Data Analytics and Automation Manager, is responsible for a talented and highly regarded team of EMEA People and Culture Generalists focused on delivering operational support across the employment lifecycle of 1200 employees based in 25 countries.   

This is a specialist role demanding an expertise in the management of HR policies and procedures, the automation of systems and processes and the creation of a suite of critical data analytics dashboards and analysis.  

Success in this role requires: -   

• the active participation and collaboration on global projects and the provision of EMEA input and feedback in the design and implementation of new systems and programs.  

• a determination to drive efficiency and productivity in the delivery of P&C Products and Services in compliance with all local legislative requirements. This includes continuous process development, implementation of tools and the automation of the employee experience. 

• a skillset to deliver the data analytics that will enable the EMEA P&C team to produce business-critical people insights, allowing the business and the team to move faster and make better decisions. 

• the ability to build strong working partnerships within the global P&C function and adjacent teams such as Finance including Payroll, Global Workplace Solutions, Procurement and Legal. 

• the desire to grow the individual and collective strength of the People Operations Team and realise opportunities for ongoing development. 

• the ability to demonstrate the Leadf5 principles in practice and create a culture within the team based on the Bef5 Behaviours. 

The EMEA Senior Manager, Operations/Data Analytics and Automation is a member of the small cross functional People and Culture Leadership Team led by the VP, EMEA P&C Team. 

Day to Day: Operations  

• Lead a remote EMEA HR Operations team - 5 HR Generalists and 1 Intern based in multiple countries across the Theatre. 

• Lead all aspects of all HR Operations Processing for 25 countries including onboarding, offboarding, leave of absences, immigration, monthly payroll input processes and other contractual changes as required. 

• Policy management across EMEA, including policy development, changes and tracking reviews in conjunction with the global policy team. 

• GDPR compliance and risk management in collaboration with the privacy team. This includes maintaining employee files in line with retention periods, updating data mapping and recommending enhancements to current processes. 

• Liaison with Finance for invoice and vendor management for the P&C Team to ensure accuracy of financial accruals and onboarding new vendors. 

• HR systems management in partnership with our global HRIS team. Advocating system enhancements for our region and using feedback and data to identify and roll out new systems ensuring alignment with local processes and regulations.  Maximising every opportunity to automate, gaining much needed capacity within the team without sacrificing the employee experience. 

• Ongoing development of ServiceNow, our digital employee portal. This role will be the EMEA point of contact, participating in User Acceptance Testing, delivering of training to employees and recommending future enhancements for future releases. 

• Facilitation of the new hire orientation for new employees and managers to create a great employee experience and create connections across the organization for our new employees. 

• Project Management support for PAN EMEA Programs such as the EMEA intern program, learning and development events and other programme implementations.  

• Upholding F5’s Business Code of Ethics and promptly reporting violations of the Code or other company policies. 

Day to Day:  Analytics  

• Data Collection and Management:  Gathering data from various HR systems (e.g., HRIS, ATS, LMS) and ensuring data accuracy, consistency, and security. 

• Data Analysis: analyzing employee data to identify trends and patterns and using statistical methods and tools to interpret data. 

• Reporting and Visualization: creating dashboards and reports to present data insights and using visualization tools like Power BI or Tableau to make data accessible. 

• Predictive Analytics; using historical data to predict future trends (e.g., turnover rates, hiring needs) and implementing predictive models to support strategic decision-making. 

• Process Automation: automating repetitive HR tasks (e.g., payroll processing, benefits administration) and implementing HR software solutions to streamline workflows. 

• Strategic Decision Support: providing data-driven insights to support HR strategies and policies and collaborating with HR and business leaders to align analytics with business goals. 

Qualifications: 

• A first degree in human resources or a related field is useful but not a pre-requisite of the role. 

Your knowledge, skills and abilities: 

• Significant experience in forming and leading HR operational teams, including the growth and engagement of high performing teams 

• Experience delivering HR Services across multi countries in EMEA with a passion for continual improvement. 

• Demonstrable skills in the setup, management and delivery of a data analytics and automation. 

• Strong problem analysis and solving skills, demonstrating ability to consider implications of complex problems Identifying solutions and taking necessary actions to resolution 

• Established ability to build relationships, internally and externally; consultative in nature and able to quickly form partnerships across all levels of the organization 

• Effective and successful working in cross-functional teams requiring flexibility, patience, resilience, creativity, and the ability to adjust work style to match audience for unique business solutions and changing priorities 

• Self-motivated, collaborative, resilient and a strong focus on quality and efficiency and able to work well within a flexible environment. 

• Experience working in a high tech, fast paced environment highly desirable where constant change is the norm 

Physical demands and work environment: 

• Daily screen and computer use principally in an office environment. 

• At times there may be a requirement to accommodate various time zones for the delivery of key business initiatives.  

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The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com).

Equal Employment Opportunity

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination.  F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.