Senior AI Engineer

We are looking for an AI Engineer to contribute to our mission to improve our patients' health and their lives, with the development of our web applications. This is a hybrid role for our office in London (UK) or Sofia (BG)

Who you are

• You’re an experienced software engineer with 4+ years of commercial experience in commercial AI applications and use cases

• You are customer focussed and excited about making impact on a product that drives positive change to the lives of millions of people around the world

• You have a genuine enthusiasm for software engineering and take no greater pleasure than finding the right solution to the problem at hand and making practical tradeoffs

• You’re eager to continuously learn, grow and step out of your comfort zone

• The idea of working in a successful, high growth startup in a fast paced role excites you

What you will do

Build impactful AI solutions to transform healthcare

• Develop and integrate AI-driven capabilities to improve the productivity and quality of decision making of our doctors, clinicians and nutrition experts (by automating routine tasks or enabling advanced data analysis) and build AI-native products that can assist our customers with behavioural change

• Leverage out-of-the-box AI/ML technologies (LLMs, RAG, embeddings) to create practical and scalable solutions for real-world use cases

• Collaborate with cross-functional teams (Product, Engineering, Customer Support) to identify opportunities & customer needs and translate them into AI-powered features

• Proactively share AI best practices with our Product & Engineering teams, and advocate for innovative solutions that can further improve our products

Requirements

• At least 4 years of commercial experience in developing & deploying AI/ML powered applications

• Practical experience with Python and familiarity with frameworks such as FastAPI, TensorFlow, LangChain / LlamaIndex

• Familiarity with prompt engineering, embeddings & RAG, and vector databases

• Experience with AWS ML capabilities (e.g. SageMaker, Bedrock) or their GCP/Azure equivalents

• Experience with evaluating and improving the accuracy, efficiency and performance of LLM and RAG implementations and use cases

• Track record of working autonomously, owning end-to-end outcomes, and influencing cross-functional teams in a fast-paced environment

• Great verbal and written communication skills and the ability to explain complex ideas in a simple way to non-engineering teammates and stakeholders

• This is a hybrid role and you need to be based in London (UK) or Sofia (BG) so you can be in the office 3 days per week

• Experience with MLOps, CI/CD and production deployment of AI models

• Practical experience with chatbot development and conversational AI systems

• Understanding of responsible AI principles and practices

• Familiarity with scalable backend systems, cloud platforms and data engineering (pipelines, data cleaning, transformation & integration)

• A degree in Computer Science or Data Science is a plus

Benefits

• Generous stock option plan
• 25 days holidays and generous parental leave & flexible working policies
• Annual company retreat UK & EMEA
• Private medical insurance (UK only)
• £400 annual learning & development budget with Learnerbly UK & EMEA
• Gym & wellness benefit with Wellhub (UK only)
• Cycle to work scheme (UK only)
• Electric car scheme (UK only)
• Join in the early stages of one of the most promising scale-ups in the health & wellness space

• Team fit interview: you'll meet with product & tech leaders
• Case study: a take home tech task to assess your software engineering skills
• Tech interview: you'll meet with tech team and discuss your case study solution
• 2 Interviews with members of the executive team
• Offer

ABOUT MANUAL

MANUAL delivers healthcare at scale thanks to its comprehensive digital clinic. Our ambition is to extend the healthy years of lives for a large part of the population in the UK, Brazil, and beyond focusing on life-impeding conditions like hormonal imbalance, obesity and hair loss.

MANUAL has steadily grown since inception and is now serving 500k+ patients, across 2 geographies. We are centralising the diagnosis, custom medications, doctor specialist services, behavioural change and fully vertically integrated management of the treatment journey, under one roof and consumer brand.

We’re destigmatising how people approach their health by offering easy access to diagnostics, a holistic range of treatments, ongoing care and medical advice, as well as a community to help proactively improve one’s health and wellbeing. A place that didn't exist until now.

Innovating on healthcare delivery, MANUAL provides patients with engaging treatment plans generating superior clinical outcomes: 90%+ of patients see an improvement in their Quality of Life (QoL) within 6 months. Our ambition is to extend the healthy years of lifespan for a big part of the population in the UK, Brazil and beyond,

After a $30 million Series A round, we are on a mission to build one of the most impactful teams in the healthcare space. We are looking for incredibly ambitious, entrepreneurial, driven and fun people to join us as we accelerate our growth and expansion. This is an exciting time to join the UK’s fastest-growing healthtech and help supercharge our mission.

Websites:

https://www.manual.co/

https://www.joinvoy.com/

EQUAL EMPLOYMENT OPPORTUNITY

Menwell Limited, trading as MANUAL, is an Equal Opportunities Employer. We are committed to equal employment opportunities regardless of gender and gender reassignment, age, disability, race, religion or belief, sex and sexual orientation, pregnancy and maternity, marriage and civil partnership. We base all our employment decisions on merit, job requirements and business needs. This applies to all decisions related to hiring, training, remuneration, promotion and discipline.

We believe that a diverse and inclusive workforce is essential to our success. We are committed to creating an environment where everyone feels welcomed, valued and respected, regardless of their background, identity or beliefs. We believe that Inclusion, Diversity, Equity and Accessibility (IDEA) is essential to our ability to offer the best possible health outcomes to our patients and customers.