AI Business Analyst

Grand Rapids, MI, United States

BDO USA

BDO delivers assurance, tax, and financial advisory services that are tailored to our clients' industry, unique needs and goals.

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Job Summary:

The AI Business Analyst will be a liaison for product owner(s), cross-functional product development team(s), and shared IT resources and IT management. 
 

Job Duties:

  • Collaborates with product owner(s) to understand business needs from the epic and feature level to small actionable user stories 
  • Proactively manages projects by anticipating potential challenges, identifying solutions, and ensuring timely delivery of AI initiatives
  • Works closely with product owners to refine product backlogs and ensure clarity in requirements
  • Supports moderate to large AI projects, managing project scope, resources, and timeline
  • Follows Agile Scrum values, principles, and processes; ensures clarity of these items for others; provides coaching as needed; and helps the team to enact effective Agile Scrum approaches 
  • Drives common understanding amongst the product owner and team members, helping define and refine requirements, business rules, technical solutions, and acceptance criteria 
  • Maximizes business outcomes through product coordination, assists where needed, removes blocks, and maintains the teams focus on delivering value
  • Provides frequent status updates and resolves conflicts and removes obstacles
  • Elicits, understands, analyzes, and defines business requirements from the user’s perspective
  • Writes epics, features, and user stories to INVEST Criteria
  • Ensures clear acceptance criteria and definition of done
  • Contributes to the delivery of AI solutions at scale
  • Coordinates and participates in sprint planning and sprint goal setting; ensures highest priorities are being met
  • Ensures common understanding of requirements and solutioning among team members
  • Joins and participates in daily product standups; provides and receives direct and immediate feedback 
  • Aids with project documentation including knowledge articles, process flowcharts, functional and regression test scripts
  • Coordinates and participates in retrospective meetings
  • Facilitates internal communication and effective collaboration and helps teams to implement change effectively
  • Shields the team from external interference, allowing for focus on delivery of value
  • Helps build a productive environment where team members ‘own’ the product and enjoy working on it
  • Other duties as required
     

Qualifications, Knowledge, Skills, and Abilities:

Education:

  • High School Diploma / GED, required 
  • Bachelor’s degree with a focus in Computer Science or Business, preferred

Experience:

  • Three (3) or more years of experience as a Business Analyst in an Agile Environment, required
  • Experience with Project Management, preferred
  • Broad business experience within a professional services environment, preferred

License(s)/Certification(s):

  • Scrum Master Certification, preferred
  • SAFe Certification(s), preferred

Software:

  • Experience with one (1) or more of the following, preferred: 
    • Chat GPT 
    • Microsoft 365 Copilot 

Other Knowledge, Skills, & Abilities:

  • Strong organizational skills with the ability to manage multiple tasks and priorities effectively
  • Excellent communication and interpersonal skills, capable of conveying technical concepts to non-technical stakeholders
  • Interest in emerging technologies and their applications
  • Ability to work collaboratively within cross-functional teams
  • Strong problem-solving skills with a focus on customer-centric solutions
  • Ability to listen and support team members as a collaborative partner
  • Effective communicator with strong relationship-building skills
  • Ability to handle conflict resolution and achieve consensus
  • Passion for quality software and design thinking
  • Ability to apply system thinking to day-to-day activities
  • Resiliency in ambiguous situations and comfort with transparency, inspection, and adaptation
  • Focused on continuous improvement and learning from experience
  • Ability to balance team and individual responsibilities
  • Commitment to achieving common goals while working ethically and with integrity
  • Willingness to work beyond standard business hours and travel as needed
  • Ability to travel on a limited basis for firm-sponsored trainings and conferences

Join us at BDO, where you will find more than a career, you’ll find a place where your work is impactful, and you are valued for your individuality. We offer flexibility and opportunities for advancement. Our culture is centered around making meaningful connections, approaching interactions with curiosity, and being true to yourself, all while making a positive difference in the world. 

At BDO, our purpose of helping people thrive every day is at the heart of everything we do. Together, we are focused on delivering exceptional and sustainable outcomes and value for our people, our clients, and our communities. BDO is proud to be an ESOP company, reflecting a culture that puts people first, by sharing financially in our growth in value with our U.S. team.  BDO professionals provide assurance, tax and advisory services for a diverse range of clients across the U.S. and in over 160 countries through our global organization.

BDO is the first large accounting and advisory organization to implement an Employee Stock Ownership Plan (ESOP). A qualified retirement plan, the ESOP offers participants a stake in the firm’s success through beneficial ownership and a unique opportunity to enhance their financial well-being. The ESOP stands as a compelling addition to our comprehensive compensation and Total Rewards benefits* offerings. The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm’s success, with no employee contributions. 

We are committed to delivering exceptional experiences to middle market leaders by sharing insight-driven perspectives, helping companies take business as usual to better than usual. With industry knowledge and experience, a breadth and depth of resources, and unwavering commitment to quality, we pride ourselves on:

  • Welcoming diverse perspectives and understanding the experience of our professionals and clients
  • Empowering team members to explore their full potential
  • Our talented team who brings varying skills, knowledge and experience to proactively help our clients navigate an expanding array of complex challenges and opportunities
  • Celebrating ingenuity and innovation to transform our business and help our clients transform theirs
  • Focus on resilience and sustainability to positively impact our people, clients, and communities
  • BDO Total Rewards that encompass so much more than traditional “benefits.”  Click here to find out more!

*Benefits may be subject to eligibility requirements.

Equal Opportunity Employer, including disability/vets

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* Salary range is an estimate based on our AI, ML, Data Science Salary Index 💰

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Tags: Agile ChatGPT Computer Science Copilot GPT Scrum Travel

Perks/benefits: Career development Conferences Startup environment Team events Transparency

Region: North America
Country: United States

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