Associate Master Data Management

Company Description

Metro Global Solution Center (MGSC) is internal solution partner for METRO, a €29.8 Billion international wholesaler with operations in 31 countries through 630 stores & a team of 91,000 people globally. Metro operates in a further 10 countries with its Food Service Distribution (FSD) business and it is thus active in a total of 34 countries.

MGSC, location wise is present in Pune (India), Düsseldorf (Germany) and Szczecin (Poland). We provide Finance, IT & Business operations support to 31 countries, speak 24+ languages and process over 18,000 transactions a day. We are setting tomorrow’s standards for customer focus, digital solutions, and sustainable business models. For over 10 years, we have been providing services and solutions from our two locations in Pune and Szczecin. This has allowed us to gain extensive experience in how we can best serve our internal customers with high quality and passion. We believe that we can add value, drive efficiency, and satisfy our customers.

Website: https://www.metro-gsc.in
Company Size: 600-650
Headquarters: Pune, Maharashtra, India
Type: Privately Held
Inception:  2011

Job Description

▪ Responsible for day-to-day operational activities such as account creations, modifications, blocking, deletions, reactivations in accordance with the company's data management work processes and procedures. 
▪ Execute requests from the different stakeholders globally related to data cleansing initiatives/harmonization activities provided the necessary documents, and approvals are in place.
▪ Strict implementation of  Continental policies & procedures to achieve global data integrity and consistency.
▪ Perform compliances checks on business request to ensure quality and accuracy of results.
▪ Responsible for the timely and proper escalation of incidents/issues/concerns to the analyst or team lead.
▪ Provide support in data preparation such as creation of simple loaders, validation to enable mass update of requests.
• Provide support or issues and escalations and assist other team members as required.
▪ Support his /her Team Lead to perform assigned internal compliance activities or to support external audit engagement.
▪ Support additional activities as may assigned by Team Lead

▪ Perform activities to deliver green results on agreed KPI's and SLA's. Ensure action plan is in place for those failed items or with challenging results.
▪ Gather feedback from stakeholders and suggest new KPI's and SLA's to measure, predict and repeat performance of each individual team members.
▪ Work with the Team Lead to identify root cause of issues, define action plan and work on action plan to avoid similar issues in the future.

▪ Process stakeholders request with timeliness and quality
▪ Identify and propose standardization opportunities, process improvements which will benefit both parties.

▪ Act as a back up  for his /her colleagues process and deliverables.
▪ Participate, complete training and skills development activities assigned for the year.
▪ He/She should be cross trained in at least 2 data objects for business continuity purposes.
▪ Participate in GBS Manila employee initiatives such as town halls, training and events, corporate social responsibility programs, and other activities that increase employee engagement of GBS employees.

▪ Support implementation of technology-related process improvement opportunities  (e.g., new SAP version, SPP7 and BMC Helix ticketing tool, WinShuttle, etc).
▪ Identify, present and support execution of process improvements ideas and additional activities assigned by Team Lead.
▪ Participate in center wide initiatives (e.g. CBS culture, Bright Ideas), achieve CBS goals as defined by his /her Team Lead

Qualifications

• Graduate of any four year course  with bachelor's degree holder in Finance, Engineering, IT or any other related courses.
• 0 - 2 years work related experience, fresh graduates who has strong willingness to learn are welcome to apply.

• Experience in maintaining data management is a plus but not required.
• Knowledgeable in MS Office allocations (e.g., excel, word, powerpoint).
• Basic knowledge of  ERP systems preferably SAP, desired but not mandatory. 
• Experience handling / participating in process improvement initiatives through internship

• Self starter and shows potential in delivering results
• Good communication and organizational skills, can easily adapt working with multinational and international team setup.

Additional Information

• MDM experience
• English Language
• Excellent communication skills
• Strong personal drive and a team player attitude
• Self- motivated and driving results in his/her responsible areas