Analyst

Company Description

Supporting millions of Aussies since 1988 with low fees and competitive long-term performance. Profits back to members, not shareholders

Closing date:  14th February 2025 

Please note Rest does not accept speculative resumes from recruitment agencies 

Rest will review applications prior to the closing date and may close the role earlier 

Job Description

• Financial Services - Join An Award-Winning Fund Provider 
• Join our Enterprise-wide Analytics Team
• Sydney Located - hybrid working (blend of Sydney CBD Office and Home 

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $86 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

The Analyst is based within the Analytics team, supporting a broad spectrum of business stakeholders by finding innovative connections through data mining. Providing the business with deep insights into the current and likely future behaviour of Rests members and employers.

Key accountabilities include:

• Develop and deliver pre-campaign analysis, targeting and post implementation reviews.
• Help devise and implement customer behavioural analysis, providing actionable insights to key stakeholders
• Develop and maintain new / existing Tableau dashboards to support analytical solutions
• As appropriate, devise and implement predictive models, trigger detection techniques, and execute via our customer facing channels and marketing automation tool
• Work closely with the others in the Analytics team to deploy new analytical capabilities
• Contribute to projects designed to understand key member behaviours that drive customer acquisition, retention, and engagement
• Collaborate with colleagues from other group functions to identify and deliver their analytical needs

Specific requirements for this role:

• Strong ability and interest in translating data into information; information into knowledge; including the ability to identify data patterns, trends and linkages
• Analytical skills to combine both quantitative and qualitative information that allow for the development of insights driven reports and dashboards
• Application of statistical techniques to test for significance and member profiling
• Strong eye for detail and numerical accuracy

The Analyst will operate across various aspects of the Analytic team’s scope:

• Specific areas of focus and activity may change depending on changing needs or priorities
• To support the learning and development of the incumbent
• The role will also have exposure to various teams across the organisation

Qualifications

Tertiary qualification in mathematics / statistics / computer science or related discipline

Required experience, understanding or credentials including:

• Experience with a range of databases including marketing databases
• Experience in SQL
• Exposure to cloud-based platforms (E.g. AWS Redshift)
• Solid written and verbal communication skills, lifting the conversation out of the technical jargon
• Possess planning, organising and project management skills

Additionally, what we are looking for:

• Industry knowledge preferred – experience and / or understanding of superannuation / financial services industry / insurance
• Exposure to predictive models / machine learning methodologies and tools (E.g. R and Python)
• Self-starter: self-motivated and entrepreneurial, with a strong execution ability, and able to set priorities and work independently under guidance.
• A can-do-attitude: you like a challenge and have a winning spirit, curious and driven to learn and understand how things work – keen sense of business and passion for professional development.
• Team-Oriented: a team player dedicated focusing on outcomes and will deliver on them.
• Effective communicator: strong written and verbal communication skills with a willing to reach out, discuss and collaborate with key stakeholders, both independently and as a team.
• Flexible: and able to adapt quickly to a changing environment.
• Relationship builder - excellent interpersonal skills with the ability to manage multiple stakeholders at the same time.
• Organised – ability to manage multiple priorities and deadlines.
• Strong sense of curiosity – demonstrates a willingness to learn new things, get in and have a go, ask questions and be passionate about better outcomes.

Additional Information

Our benefits have been designed so you can tailor your experience with us and include:

• Personal and professional development opportunities 
• Hybrid working 
• Purchase leave scheme and gender neutral 16 weeks paid parental leave 
• Super Contribution Continuation for 12 Months of parental leave 
• Linkedin Learning 
• Income Protection Insurance 
• Rest Excellence awards (peer recognition awards based on Rest’s values and behaviours) 
• Rest Stops - meeting free breaks 

If you share our values, believe you can help make a difference for our members and want to be part of a leading superannuation fund with a Super culture, please click Apply Now.

Rest is committed to creating a flexible work environment and culture that embraces diversity, equity, and inclusion - where people feel welcome, safe to be themselves and inspired to do their best.

We value the different backgrounds, lived experiences and abilities our diverse team brings. We welcome and encourage applications from candidates of all ages, cultural backgrounds, faiths, gender identities, sexual orientations and thinking styles. This includes people with disability, neurodiverse individuals, Aboriginal & Torres Strait Islander peoples and those with disrupted work history due to career or other breaks.

Please note only people with the right to work in Australia will be considered.

*Funds under management as at 30 June 2024. Rest is recognised as a Responsible Investment Leader by the Responsible Investment Association Australia (RIAA) in its Responsible Investment Benchmark Report 2022