Senior Data Engineer

At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos. At Probe, expect to think differently, challenge the norm and find your purpose.

Why Probe?

Probe  amplifies human capabilities with technological excellence. In a world that has never been more competitive, we create blueprints for delivering exceptional CX, combine the latest technology with people, process and data, and provide organisations with complete end-to-end service for customer operations.

Step into the Senior Data Engineer position at Probe Group, an industry-leading customer experience and digital transformation provider with over 19,000 employees across five countries and multiple brands.

About the Role

The purpose of this role is to design, develop and maintain ETL (Extract, Transform, and Load) and reporting solutions using Azure and MSBI technologies (Azure Synapse, PySpark, ADF pipelines, SQL Server, SSIS, etc.), work on ETL and data related projects as directed and support current business reporting platforms.

Key Responsibilities:

• Translate business requirements into efficient technical design.

• Undertake problem analysis, process improvements and efficient issues resolutions.

• Perform a range of data migration and manipulation activities including data analysis, data mapping, data modelling, and data cleansing.

• Manage current Data Engineering solutions.

• Take responsibility for the successful deployment of developed products within the specified environments.

• Create and maintain detailed documentation to ensure effective handovers and knowledge transfer.

• Ensure all relevant helpdesk tickets are assigned, monitored and resolved in a timely manner

• Take ownership of issues.

• Proactively manage and suggest improvements and enhancements to the IT environment.

• Ensure that the adopted Business Management Systems policies, standards and procedures are adhered to (e.g. Quality, ISMS, ITIL, PCI DSS).

• Mentor and transfer knowledge to the development team.

• Keep track of your work hours using the provided tool/s.

• Keep the stakeholders (e.g. the Systems Analyst, the resource coordinator and your manager) informed about the progress of your tasks, especially where deadlines or priorities are at risk.

About You

We are searching for a highly skilled Data Engineer with extensive experience in MSBI, ETL, and ADF pipelines, and a deep understanding of data warehousing and solution design. The ideal candidate will have advanced SQL Server programming skills, expertise in data modeling, and a proven ability to translate business requirements into effective technical solutions. Strong communication, problem-solving skills, and a self-starter attitude are essential qualities we seek in our future team members. The ideal candidate will also have experience mentoring and transferring knowledge to the development team and experience working in an Agile environment.

Key Skills and Attributes Required:

• Strong software development experience, MSBI / ETL/ Synapse pipelines

• Detailed knowledge of ETL solution and design.

• Database implementation and enhancement.

• Strong knowledge of designing and developing Azure Synapse notebooks, pipelines and Pyspark.

• Strong SQL Server programming skills using T-SQL.

• Knowledge of designing and developing SSIS solutions including using script tasks.

• Demonstrated experience of  implementing data solutions in MSSQL, developing complex Stored Procedures, Functions, User-defined Functions and Views.

• Experience with Azure Devops, and cloud automation desirable. Terraform experience would be a plus.

• Experience with SSRS and Power BI desirable

If you're passionate about data engineering and thrive in a dynamic and inclusive environment, we encourage you to apply today and discover the opportunities that await you at Probe CX!

Probe CX firmly believes that the strength of our company lies with the diversity and talent of our people. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, making room for opportunities for each individual to thrive. 

At Probe CX equality is not merely a slogan – it's our commitment. Our way of life.  Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating you and your 100%!