Customer Data Lead - NRM Performance Hub

Hello. We’re Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we’re improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands – including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum – through a unique combination of deep human understanding and trusted science. What’s more, we’re achieving it in a company that we’re in control of. In an environment that we’re co-creating. And a culture that’s uniquely ours. Care to join us. It isn’t a question.

With category leading brands such as Sensodyne, Voltaren and Centrum, built on trusted science and human understanding, and combined with our passion, knowledge and expertise, we’re uniquely placed to do this and to grow a strong, successful business.

This is an exciting time to join us and help shape the future. It’s an opportunity to be part of something special.

Introduction

This role is within the NRM Performance Hub, aimed at delivering top Net Revenue Growth through advanced NRM tools and capabilities. The Customer Data Business Owner will ensure Haleon commercial teams are equipped with leading analytics, planning, and modelling tools, working closely with Business Leads on data requirements to optimize decision-making and sales processes.

Key Responsibilities :

Data Role

• Data Owner for “Customer” domain data assets.
• Advocate and drive best practice data handling and usage.
• Create and implement best practice data processes in collaboration with Data Governance and other departments.
• Work with other Data Owners on data governance and accountability principles.
• Collaborate with Tech & Data teams on Customer Data Foundation framework.
• Bridge NRM Hub and BU/market with Tech & Data teams for a prioritized data roadmap.
• Support data accessibility and quality controls.
• Represent NRM Programme on Data Leadership Councils.
• Prioritize features and enhancements based on demand and business priority.
• Manage stakeholders and communicate product vision and progress.
• Identify and mitigate potential risks.

Requirements

• Relevant functional knowledge and experience in data and analytics.
• Proven experience in data and analytics, strategic thinking, thought leadership, and senior stakeholder management.
• Ability to build trusted relationships and influence beyond direct responsibilities.
• Manage multiple initiatives concurrently.
• Clear and concise cross-functional communication.
• Hold others accountable.

Opportunities for Career Progression

• Strategic thinking and decision support.
• Shape data management and governance processes.
• Direct project prioritization and challenge investment plans.
• Establish strong partnerships across Haleon.
• Break down barriers and navigate the D&T organization.
• Take accountability for delivering results and solving problems.
• Identify and mitigate risks early.

Experience

• Essential: Excellent data and analytical experience, relationship management, influencing, and communication skills.
• Preferred: Customer sales/commercial team experience, experience working on complex data projects involving multiple change elements.

Please save a copy of the job description, as this may be helpful to refer to once the advert closes.

Diversity, Equity and Inclusion

Care to join us. Find out what life at Haleon is really like www.haleon.com/careers/

At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

As you apply, we will ask you to share some personal information, which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially.

Haleon is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.

Accommodation Requests

If you require a reasonable accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific accommodations you are requesting. We’ll provide all reasonable accommodations to support you throughout the recruitment process and treat all information you provide us in confidence.