Data Analyst Team Lead (Portugal-based Remote/Hybrid)

Sword Health is on a mission to free two billion people from pain as the world’s first and only end-to-end platform to predict, prevent and treat pain. 
With 67% of members achieving a pain-free life and a 70% reduction in surgery intent, at Sword, we are using technology to save millions for our 25,000 enterprise clients across three continents. Today, we hold the majority of industry patents, win 70% of competitive evaluations, and have raised more than $300 million from top venture firms like Founders Fund, Sapphire Ventures, General Catalyst, and Khosla Ventures.
Recognized as a Forbes Best Startup Employer in 2024, this award highlights our focus on being a destination for the best and brightest  talent. Not only have we experienced unprecedented growth since our market debut in 2020,  but we’ve also created a remarkable mission and value-driven environment that is loved by our growing team. With a recent valuation of $3 billion, we are in a phase of hyper growth and expansion, and we’re looking for individuals with passion, commitment, and energy to help us scale our impact. 
Joining Sword Health means committing to a set of core values, chief amongst them to “do it for the patients” every day, and to always “deliver more than expected” on behalf of our members and clients.
This is an opportunity for you to make a significant difference on a massive scale as you work alongside 900+ (and growing!) talented colleagues, spanning three continents. Your charge? To help us build a pain-free world, powered by technology, enhanced by people — accessible to all.
Sword Health is looking for a Lead Data Analyst to guide and inspire a team of talented data analysts who use Looker as their primary tool for modeling, dashboarding, and analytics. You will play a pivotal role in shaping our data strategy, enabling data-driven decision-making, and delivering actionable insights that drive business outcomes.As a Lead Data Analyst, you will work closely with cross-functional teams to align on business objectives, define analytical approaches, and ensure the delivery of high-quality, insightful analyses. You will be hands-on in driving team performance, mentoring team members, and fostering a collaborative and innovative environment. Your work will directly impact millions of lives by helping Sword Health grow as a truly data-centric organization.

What you'll be doing:

• Team Leadership and Development:
- Lead, mentor, and develop a team of data analysts, promoting growth and fostering a collaborative environment.- Conduct regular performance reviews, set clear goals, and support career progression for team members.- Lead and inspire teams across multiple business units, promoting best practices.

• Analysis and Insights:
- Oversee the creation of impactful dashboards and analyses using Looker, ensuring they meet stakeholder needs.- Drive data modeling efforts to ensure consistent and reliable insights across teams.- Provide actionable recommendations based on data insights to support strategic decision-making.- Partner with business stakeholders to understand requirements and align deliverables with organizational goals.- Collaborate with C-level executives to integrate analytics into strategic initiatives.- Act as the main point of contact for analytics-related queries, providing clarity and support where needed.

• Process and Quality Improvement:
- Ensure all team outputs adhere to high-quality standards, leveraging best practices in analytics and dashboard design.- Conduct rigorous reviews of team deliverables to ensure accuracy and clarity.- Advocate for the adoption of scalable, repeatable processes that improve productivity and insight delivery.

• Technical and Hands-On Work:
- Stay actively involved in building and refining Looker models and dashboards, setting a high standard for quality and efficiency.- Champion best practices in data visualization, storytelling, and user engagement.- SQL experience so as to understand the underlying queries as to validate the data outputs.

• Strategic Impact:
- Contribute to the long-term data and analytics strategy of the company, identifying areas for innovation and improvement.- Lead initiatives to enhance the use of Looker and other analytics tools across the organization.

What you need to have:

• 4+ years of experience in data analytics roles, with at least 1  year in a leadership position.
• Excellent communication skills and ability to explain learnings to both technical and non-technical partners
• A team player who’s able to partner with cross-functional leadership to quickly turn insights into actions
• Proficiency with data analytics tools such as Looker.
• Strong analytical skills with experience in data modeling, analysis, and visualization.
• Proven ability to manage and develop high-performing teams.
• Hands-on experience with SQL for querying and analysis.
• Familiarity with agile methodologies, sprint planning, and project tracking tools (e.g., JIRA).
• A strong focus on delivering high-quality, impactful results.

What we would love to see:

• Bachelor’s degree in a relevant field such as Data Analytics, Statistics, Computer Science, or Business.
• Experience in using Looker, including LookML modeling and dashboard creation.
• Experience working with cloud data warehouses (e.g., BigQuery, Snowflake, Redshift).
• Knowledge of Python or R for advanced analytics.
• Experience implementing scalable analytics processes and methodologies.
• A passion for driving innovation and experimenting with new analytical approaches.
• Exposure to data science methodologies, including predictive modeling, machine learning, and statistical analysis.
• A passion for driving innovation and experimenting with new analytical approaches.

To ensure you feel good solving a big Human problem, we offer:

• A stimulating, fast-paced environment with lots of room for creativity;
• A bright future at a promising high-tech startup company;
• Career development and growth, with a competitive salary;
• The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare;
• A flexible environment where you can control your hours (remotely) with unlimited vacation;
• Access to our health and well-being program (digital therapist sessions);
• Remote or Hybrid work policy;
• To get to know more about our Tech Stack, check here.

Portugal - Sword Benefits & Perks:
• Health, dental and vision insurance• Meal allowance• Equity shares• Remote work allowance• Flexible working hours• Work from home• Unlimited vacation• Snacks and beverages• English class• Unlimited access to our Learning Platform

Note: Please note that this position does not offer relocation assistance. Candidates must possess a valid EU visa and be based in Portugal.

Sword Health, which includes SWORD Health, Inc. and Sword Health Professionals (consisting of Sword Health Care Providers, P.A., SWORD Health Care Providers of NJ, P.C., SWORD Health Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.