Manager - Product Management

Voyager (94001), India, Bangalore, Karnataka

Manager - Product Management

At Capital One India, we work in a fast paced and intellectually rigorous environment to solve fundamental business problems at scale. Using advanced analytics, data science and machine learning, we derive valuable insights about product and process design, consumer behavior, regulatory and credit risk, and more from large volumes of data, and use it to build cutting edge patentable products that drive the business forward. Product Management at Capital One is a critical, vibrant craft that requires a blend of entrepreneurial drive, keen business acumen, customer experience obsession, technical depth and strong people leadership. 

We are looking for a Manager, Product Management to join the Enterprise AI/ML team!

The AI/ML team is at the forefront of how Capital One builds and deploys responsible AI and ML models and features; we onboard and educate associates on the AI/ML platforms and products that the whole company uses; we drive new innovation and research; and we’re working to seamlessly infuse AI and ML into the fabric of the company. The experience we're creating is the foundation upon which our lines of business will continue to deliver next-generation machine learning-driven products and services for our customers.

In this role, you will focus on developing Observability capabilities for the teams within Capital One building Generative AI (GenAI) applications. More specifically, you will have to:

• Understand the Observability requirements for the GenAI application teams

• Collaborate with teams in India and USA to drive alignment with different teams working on the platform

• Develop short and long-term strategies for your area

• Partner with business and technology leadership to align on prioritization of problems to be solved to maximize business and customer outcomes

• Incorporate design thinking and analytics to inform product design

• Maintain a healthy backlog of work and play a critical role in many agile ceremonies.

• Support the team with escalation and resolution of impediments

• Serve as the connection between customers, Capital One’s mission, and your team

We want you if you are:

• Intellectually Curious - You’re comfortable navigating between the big ideas and executional realities to create an achievable strategic Product Vision. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges.

• Communicator & Influencer - You are comfortable influencing a group of executives as well as communicating your product vision clearly to your associates and partners. You can be open to different communication styles and listen carefully to diverse sets of ideas.

• Do-er - You’re biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team; you are a leader obsessed with delivering valuable in an iterative way focusing in minimum viable product

• Passionate & Customer Focus - You care about growing others and bringing them together around what’s possible. You have a desire and ability to connect with our customers to fully understand their needs and build long lasting relationships.

• Learner - You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies; you will seek for internal solutions before building new

• Team Player - You enjoy working with diverse people and driving the team toward a common goal. You are also able to coach others and be a mentor in product development.

Basic Qualifications:

• Bachelor’s Degree

• At least 5 years of experience in B2B product management 

• At least 3 years of experience in Agile product management

• Familiarity with Generative AI technologies like Large Language Models (LLMs), Retrieval Augmented Generation (RAG), Guardrails, Frameworks like LangChain, etc

• Familiarity with Observability solutions

Preferred Qualifications:

• MBA or Master’s degree

• Experience building observability/monitoring products 

• Experience with Machine Learning and Artificial Intelligence technologies

 

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).