Specialist Software Engineer – ICSR Processing

Career Category

Engineering

Job Description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

What you will do

Let’s do this. Let’s change the world. In this vital role you will as a specialist software engineer, join a collaborative team developing and implementing the next generation of safety platforms and supporting technologies. In this role, you will be responsible for designing, developing and deploying complex software applications, and mentoring junior developers. You will work closely with the business to develop high-quality, scalable and maintainable solutions.

Roles & Responsibilities:

• Design, develop and deploy applications to support pharmacovigilance systems.

• Develop and maintain solutions to enhance E2E data reconciliation, ensuring consistency and accuracy across systems related to adverse events/product complaints

• Develop innovative solutions using generative AI technologies including large language models (LLMs) like Open AI GPT for enhanced decision making and drive efficiency

• Using strong rapid prototyping skills, quickly translate concepts into working code.

• Conduct code reviews to ensure code quality and consistency to standards.

• Create and maintain documentation on software architecture, design, deployment, disaster recovery, and operations.

• Identify and resolve technical challenges effectively.

• Stay informed about industry developments, emerging trends, and standard practices relevant to systems and processes

• Work with partners to identify and prioritize system enhancements and new functionalities to meet evolving business needs of drug-systems.

• Find opportunities for automation and process improvements within drug-safety ecosystem.

• Overall accountability of technical implementation aspects of projects including planning, architecture, design, development, and testing to follow Information Systems Change Control and GxP validation process.

• Collaborate with the delivery and platform teams to ensure that the applications are aligned with approved architectural and development guidelines.

• Maintain knowledge of market trends and developments in web application development frameworks and related and new technologies to provide, recommend, and deliver standard methodology solutions.

• Responsible for supporting technical root cause analysis and work with software vendors to resolve Pharmacovigilance systems related issues.

Basic Qualifications and Experience:

• Master’s degree with 4 to 6 years of experience in Computer Science, software development or related field

Or

• Bachelor’s degree with 6 to 8 years of experience in Computer Science, software development or related field Or

• Diploma with 10 to 12 years of experience in Computer Science, software development or related field

Must-Have Skills:

• Experienced in database programming languages, data modelling concepts, using SQL and Databricks.

• Experienced with reporting tools such as Tableau and Power BI.

• Experienced in one or more general programming languages, including but not limited to: Java or Python.

• Excellent problem-solving skills and a commitment to resolving challenges.

• Knowledge of Artificial Intelligence (AI), Robotic Process Automation (RPA), Machine Learning (ML), Natural Language Processing (NLP) and Natural Language Generation (NLG) automation technologies with building business requirements.

• Extensive experience with SDLC.

• Collaborative spirit and effective communication skills to seamlessly work in a cross-functional team.

• An ongoing commitment to learning and staying at the forefront of AI/ML advancements.

• Experience with Application Programming Interface (API integrations) such as MuleSoft and Extract Transform Load (ETL tools) as Informatica platform, and Databricks.

• Outstanding ability to explain technical concepts to non-technical clients.

• Knowledge with ITIL process

• Support technical implementation aspects of projects including planning, architecture, design, development, and testing to follow Information Systems (IS) Change Control and GxP validation process

• Demonstrate the ability to make informed technology choices after due diligence and impact assessment.

Good-to-Have Skills:

• 3+ years of experience COTS Pharmacovigilance Platforms (for example Argus) is a plus or other safety database.

• Experienced in managing GxP systems and implementing GxP projects

• Experienced with Cloud Technology such as AWS, Azure

• Experience with DevOps

• Knowledge of Artificial Intelligence (AI), Robotic Process Automation (RPA), Machine Learning (ML), Natural Language Processing (NLP) and Natural Language Generation (NLG) automation technologies with building business requirements.

Professional Certifications:

• Certified SAFe® Agile Software Engineer

• SAFe for Teams certification (preferred)

Soft Skills:

• Strong verbal and written communication skills

• Excellent analytical and problem-solving skills

• Ability to work effectively with global, virtual teams

• High degree of initiative and self-motivation

• Ability to deal with ambiguity and prioritize

• Team-oriented, with a focus on achieving team goals

• Ability to influence and drive to an intended outcome and hold peers accountable, and work effectively with global, virtual teams

• Ability to hold peers accountable to commitments

Shift Information

This position requires you to work a later shift and may be assigned a second or third shift schedule. Candidates must be willing and able to work during evening or night shifts, as required based on business requirements.

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.

Apply now for a career that defies imagination

Objects in your future are closer than they appear. Join us.

careers.amgen.com

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

. 

EQUAL OPPORTUNITY STATEMENT 

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. 

We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation. 

 

.