Manager, Product Experimentation

Company Description

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

As a company uniquely positioned to educate, entertain, and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity, and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests, and the communities in which we live. We strive to foster a diverse, equitable, and inclusive culture where our employees feel supported, embraced, and heard. Together, we’ll continue to create and deliver content that reflects the current and ever-changing face of the world.

Job Description

Our Direct-to-Consumer (DTC) portfolio is a powerhouse collection of consumer-first brands, supported by media industry leaders, Comcast, NBCUniversal and Sky. When you join our team, you’ll work across our dynamic portfolio including Peacock, NOW, Fandango, SkyShowtime, Showmax, and TV Everywhere, powering streaming across more than 70 countries globally. And the evolution doesn’t stop there. With unequalled scale, our teams make the most out of every opportunity to collaborate and learn from one another. We’re always looking for ways to innovate faster, accelerate our growth and consistently offer the very best in consumer experience. But most of all, we’re backed by a culture of respect. We embrace authenticity and inspire people to thrive.  

Data is part of the DNA at NBCUniversal, and the Experimentation team plays a large role in driving our data driven culture. We own the technology that enables experimentation and act as subject matter experts to help teams measure the performance of the features and campaigns that customers experience every day. Our work is high visibility as it directly informs product, advertisement, marketing, and editorial decisions. 

The Manager, Product Experimentation will be the go-to person for our international experimentation footprint. They will support data driven decisions across several market propositions and stakeholder groups. This manager will scale the institutional knowledge, process, velocity, and complexity of experiments within the entities they manage. This role will operate as the subject matter expert for all things experimentation, including providing stakeholder support on experimentation platform capabilities and analytics dashboards. They will also be responsible to collaborate with broader team to advance the practice across NBCU/Sky DTC overall. 

Responsibilities Include, But Are Not Limited To:

• Guide stakeholders through strategy, processes and create playbooks support seamless experimentation 

• Conduct trainings and help manage a center of excellence to foster a culture of experimentation aligned with best practices 

• Support the design and implementation of statistical experiments to test hypotheses and optimize business processes 

• Develop statistical models to analyze complex data sets and generate insights via self-service dashboards 

• Communicate experiment capabilities and best practices to technical and non-technical stakeholders 

• Work with data teams to ensure data and metrics are readily available to analyzing results 

• Understand stakeholder needs, create user stories, and define requirements to ensure experiments are impactful and help stakeholder teams achieve their goals 

Qualifications

• 5+ years of experimentation or data science at an eCommerce, social network, direct to consumer or media entertainment company.

• Expert knowledge of experiment platforms and scaling hypothesis testing culture 

• Strong understanding of experimental design, statistics, and other analytical concepts for experimentation 

• Ability to manipulate and analyze data using SQL and R or Python 

• Experience using home grown and industry platforms (i.e. Adobe Target, Optimize, split.io, etc.) 

Desired Characteristics  

• A great storyteller and communicator, and can build relationships with a diverse set of stakeholders 

• Ability to remain objective in communicating results and recommendations based on facts 

• Utilize excellent communication skills to clearly distill the essence of your technical work to audiences of all levels and across multiple functional areas 

• Ability to collaborate and work in partnership with different parts of the organization 

• Combination of technical skill sets and business savvy to interface with all levels of the organization 

• Ability to work independently, multitask, and drive your own projects 

• A passion for TV and movies and defining the future of entertainment 

• University Degree in technical or quantitative disciple or significant relevant work experience 

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.