GTM Operations Manager

Remote from NYC area strongly preferred.

Who We Are

At Gretel, we're building the platform that developers and data scientists trust for safe, AI-ready data. Our platform combines differential privacy with state-of-the-art AI to generate synthetic data across multiple modalities, whether starting from your own unique data or creating entirely new datasets from prompts. We enable organizations to unlock sensitive data for AI development and analytics. We believe you shouldn't have to search for the right dataset, you should be able to generate exactly what you need while maintaining the highest standards of privacy and utility.

We’re a highly collaborative, remote-first company with employees across the US and Canada. Our innovative and transparent culture offers employees the autonomy, tools, and trust to act like owners. We’re seeking a data-driven, technical GTM Operations Manager to own and optimize our tech stack, drive insights from customer usage data, and partner closely with cross-functional teams to scale our GTM motion.

The Impact You’ll Have

As the GTM Operations Manager, you will play a critical role in shaping Gretel's future growth. You will own the evolution and optimization of our GTM tech stack, ensuring seamless data flow and efficient processes. Your analysis of customer usage data will fuel data-informed decisions across Product, Marketing, Sales, and Customer Experience (CX). By managing and optimizing scalable systems that connect user behavior to GTM initiatives, you will own and evolve the operational foundation for our next stage of growth and empower the entire organization to make smarter, more impactful decisions.

Key Responsibilities

• Serve as a thought partner for leadership, with a focus on analytics and process infrastructure to support the growth and scale of the organization.

• Own and optimize the data architecture between product usage, CRM, and marketing automation platforms to surface and analyze customer usage patterns.

• Partner with marketing to operationalize positioning, messaging, and product launches, as well as ensuring seamless data flow and campaign attribution.

• Support Sales and CX teams with deal desk operations and customer insights, including GTM systems administration.

• Partner with the VP of Revenue & GTM to define and measure KPIs, as well as manage revenue forecasting and pipeline analytics.

Minimum Requirements

• 5+ years of GTM-related operations experience in B2B SaaS.

• Experience working closely with growth and product marketing teams.

• Proficiency and administration experience with common GTM tools, such as Salesforce, Hubspot, MixMax, Clearbit, and ZoomInfo. 

• Proven track record analyzing customer data and deriving actionable insights.

• Strong SQL skills, experience with BI tools, and familiarity with ETL and data warehousing concepts.

• Ability to balance strategic thinking with tactical execution and administration.

Nice to Have

• Direct experience as part of a high growth startup or Series A/B GTM team.

• Advanced CRM administration (Salesforce preferred)

We think the best ideas come from the blending of diverse perspectives and experiences, which will lead to a stronger company and advancements in technologies.  We hire individuals whose peers call them subject matter experts, whose curiosity draws them to new edges of their field and who like to laugh.  We are deeply collaborative, apolitical and mission-oriented.

Gretel is an equal opportunity employer. Individuals seeking employment and employees at Gretel are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. 

Accommodations: We celebrate diversity and are committed to creating an inclusive environment for all candidates and employees. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Compensation

Employee compensation will be determined based on interview performance, level of experience, specialization of skills, and market rate. During the offer discussion, your recruiter will review the finalized base salary, bonus (for applicable roles), benefits and perks (additional information available on our career site), and stock options as they’ll be reflected in the offer letter. 

Employees hired in the U.S. and Canada can expect the below information to reflect a reasonable estimate of the salary offered for this role. Salary ranges are updated regularly using premium market data. (Please note: it is unusual for new hires to receive a base salary at the top of the range. Additionally, the value of Gretel.ai’s stock options is not included in the salary bands and may represent a significant portion of your compensation.)

GTM Operations Manager: $135,000-$185,000 USD