PCS Data Operations Team Lead

Your Team Responsibilities

The Team Lead (TL) provides direction, supervision, instruction, and oversight to the implementation of Data Operation’s Service Level Agreements and related data quality improvement measures. The TL should have a good understanding of dataset policies and procedures, as well as specific areas of quality assurance. The TL oversees production workloads by determining work allocation and priorities through the establishment of productivity targets specific to distinct processes. The person in this role implements best practices to improve process quality and timing while serving as the main point of contact with global peers and other key stakeholders as needed. This person coaches the Analysts and helps them develop their skills and understands that the best managers serve their teams, removing roadblocks and giving individual contributors autonomy and ownership.

Your Key Responsibilities

• Acquire in-depth conceptual and practical knowledge of dataset policies and procedures.
• Develop and execute on a team specific roadmap to increase the team effectiveness.
• Impact the level of production and the team’s ability to meet quality, volume and timeliness of objectives.
• Coach, grow and develop team members.
• Foster effective relationships with other areas and create strategies to enhance teamwork to improve overall efficiencies.
• Lead workgroup hiring processes.
• Ensure assignment completion according to established priorities.
• Communicate frequently performance updates to peers.
• Set clear team goals and motivate team members to exceed expectations.

Your skills and experience that will help you excel

• Associate job level.
• A minimum of 12 months experience working with the LMTD dataset.
• Proven track record of consistently meeting or exceeding production and accuracy targets.
• Experience coaching, training and/or mentoring preferred.
• Sound overall knowledge of the wider PCS Data Operations team.
• Proven track record of delivering projects on time and in scope
• Excellent communication skills – both verbal and written – in English.

About MSCI

What we offer you

• Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing.

• Flexible working arrangements, advanced technology, and collaborative workspaces.

• A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results.

• A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients.

• Global Orientation program to kickstart your journey, followed by access to our Learning@MSCI platform, LinkedIn Learning Pro and tailored learning opportunities for ongoing skills development.

• Multi-directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles.

• We actively nurture an environment that builds a sense of inclusion belonging and connection, including eight Employee Resource Groups. All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and Women’s Leadership Forum.

At MSCI we are passionate about what we do, and we are inspired by our purpose – to power better investment decisions. You’ll be part of an industry-leading network of creative, curious, and entrepreneurial pioneers. This is a space where you can challenge yourself, set new standards and perform beyond expectations for yourself, our clients, and our industry.

MSCI is a leading provider of critical decision support tools and services for the global investment community. With over 50 years of expertise in research, data, and technology, we power better investment decisions by enabling clients to understand and analyze key drivers of risk and return and confidently build more effective portfolios. We create industry-leading research-enhanced solutions that clients use to gain insight into and improve transparency across the investment process.

MSCI Inc. is an equal opportunity employer committed to diversifying its workforce. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected parental leave), veteran status, or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the application process, please email Disability.Assistance@msci.com and indicate the specifics of the assistance needed. Please note, this e-mail is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries.

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