Data analyst (product)

✍🏽 About Writer

Writer is the full-stack generative AI platform delivering transformative ROI for the world’s leading enterprises. Named one of the top 50 companies in AI by Forbes and one of the best places to work by Inc. Magazine, Writer empowers hundreds of customers like Accenture, Intuit, L’Oreal, Mars, Salesforce, and Vanguard to transform the way they work. 

Writer’s fully integrated solution makes it easy to deploy secure and reliable AI applications and agents that solve mission-critical business challenges.  Our suite of development tools is powered by Palmyra – Writer’s state-of-the-art family of LLMs — alongside our industry-leading graph-based RAG and customizable AI guardrails. 

Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team of over 250 employees thinks big and moves fast, and we’re looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work. 

📐 About this role

We are looking for a Data Analyst to spearhead our product analytics initiatives. In this role, you will collaborate closely with our EPD team to develop analytical rigor, establish key metrics, and provide recommendations for product improvements. You will lead growth initiatives and present insights that will directly impact our product roadmap.

As an early member of the team, you’ll play a key role in shaping the future of data at Writer. You’ll help define our metrics layer and consolidate our data into a single source of truth. You’ll have to navigate between data modeling, dashboarding and stakeholder management. You’ll constantly be challenged with hard problems, while juggling many data requests. If you are passionate about getting the “so what” out of any analysis and bringing your insights to life, we want to hear from you!

Tech stack

Core tools: BigQuery, dbt, Fivetran, Hightouch, Segment, Amplitude, Omni

Periphery tools: Salesforce, Hubspot, Gong, Vitally

🦸🏻‍♀️ Your responsibilities

• Data Analysis: Collect, clean, and analyze data to extract meaningful insights, and identify trends and patterns to inform business decisions. Design and analyze A/B tests.

• Data Modeling: Design and build new ELT-based data models using SQL and dbt, implementing efficient testing and validation to ensure the accuracy and integrity of the data.

• Reporting: Create dashboards and visualizations that will lead to better business outcomes, product development prioritization and higher operational efficiencies.

• Collaboration: Partner with Product, Marketing, GTM and other cross-functional teams to standardize and report on key metrics, while supporting each team with their ad-hoc reporting needs.

• Data literacy: Develop resources to empower data access. Drive the vision, building, and adoption of self-service analytic capabilities.

• Data leadership: Champion best practices and serve as a subject matter expert in data modeling, analytics, and visualization.

⭐️ Is this you?

• 5+ years of hands-on experience in a product analytics role, ideally in a SaaS environment

• Advanced SQL and dbt skills

• Proficient with product analytics tools like Amplitude, Mixpanel, or similar

• Proficient with data visualization tools like Tableau, Looker, or similar

• An analytical mindset, with the intellectual curiosity to search for context and insight behind the numbers

• Ability to distill complex information into easily consumable reports and communications that provide insights, enabling quick decision making

• Thrives in ambiguity and can create paved roads from dirt paths

• Bonus points if you have worn multiple analyst hats - marketing analyst, product analyst, operations analyst.

• Extra bonus points if you have experience working on the data engineering side of the house

AND

• High intellectual curiosity and a proclivity to lean into a new subject matter

• A trusted advisor and partner for all levels of the organization

• Intrinsically motivated: you set the highest possible bar for what you build and ship

• An eye for spotting an opportunity, intuition for determining which ones to prioritize, and courage to follow through

• Possesses humility — no work is too trivial if it’s impactful

• Resilient and open to honest (and kind) feedback; tough skin

• Self-aware and committed to learning the why for both successes and failures

• Proactive communication skills, both sync and async

• Experience managing and building relationships across multiple departments and stakeholder levels

• A natural affinity to our values of connect, challenge, own
  

Curious to learn more about who we are and how we operate? Visit us here

🍩 Benefits & perks

• Generous PTO, plus company holidays

• Medical, dental, and vision coverage for you and your family

• Paid parental leave for all parents (12 weeks)

• Fertility and family planning support

• Early-detection cancer testing through Galleri

• Flexible spending account and dependent FSA options

• Health savings account for eligible plans with company contribution

• Annual work-life stipends for:

  • Home office setup, cell phone, internet

  • Wellness stipend for gym, massage/chiropractor, personal training, etc.

  • Learning and development stipend

• Company-wide off-sites and team off-sites

• Competitive compensation, company stock options and 401k

Writer is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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