Personal Assistant Global Data Operations

Data is one of the foundations of ING’s strategy to become one digital bank and Data Operations is the place to operationalize and execute our data strategy. The Data Operations organization will fulfil ING’s strong belief that data is key in ING’s ambition to become a data driven digital bank, where we need more granular data of high quality to manage the bank wide (customer-)processes, modelling and decision making.

Roles and Responsibilities

In your role as personal assistant you will support the Data Operations Management Team members. Your main responsibilities will be to manage the complex diary, looking weeks ahead to make sure the MT members are prepared seamlessly in a variety of day-to-day activities. These include meetings and business travel, while you always take into account quality, priority and time. You will also be supporting the arrangement of various events within the Global Data Function.

Main tasks:

• Organize, prepare and schedule meetings and manage the diary

• Assess priority, sensitivity and purpose of meetings, travel requests and day-to-day activities

• Issue reminders for appointments & follow up actions points

• Record, organize and manage incoming and outgoing calls and written communication

• Assess priority, sensitivity and purpose. Respond to queries, arrange for the manager to respond to queries or forward queries to the appropriate person in the organization

• Act as the point of contact and maintain internal and external contacts

• Provide organizational, logistical, general and technical support in relation to business travel, meetings, media, conferences, seminars, receptions and anniversaries

• Administration (operate a range of administrative systems, for example sickness and absence records)

• Take care of the administrative handling of new staff/transfers/leavers, claiming expenses, Ibuy and E-profit in accordance with existing compliance rules

How to succeed 

This is a personal assistant role where availability/ approachability, flexibility and proactivity are highly regarded. You will closely work together with the other Personal Assistants and Business Managers in the Global Data Function.

You are an experienced Personal Assistant, you are capable of working in a complex international and dynamic environment, you are flexible, loyal, proactive and you are a real team player. You are able to work independently and in collaboration with the team at the same time. You set priorities and integrate tasks effectively. You think creatively about how to solve problems, address challenges and you have a high attention to detail. You have a sensitivity for cultural differences, dealing with highly sensitive and confidential information.

We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself. 

Furthermore, you have:

• Experience in a similar role as Personal Assistant

• High level written and verbal communication skills in English & Dutch

• You master the most commonly used office programs / applications like Outlook, Word, Excel, Power Point, Workday, IBuy, etc., and are willing to learn new ones when needed

• You can work independently and solving problems through your solution-oriented attitude

• You build networks easily with other PA’s to effective and efficient.

• You can manage cultural differences and handle highly sensitive and confidential information

Rewards and benefits

We want to make sure that it’s possible for you to strike the right balance between your career and your private life and reward our people with a generous benefits offer and employment conditions. 

Questions?

Contact Corina Perijoc for more information about this role. Want to apply directly? Please upload your CV and motivation letter by clicking the “Apply” button.