Technical Writing Intern - Product Documentation

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Our University Recruiting program is dedicated to attracting and cultivating the future leaders of this industry. This program offers paid positions for students and recent grads, designed to provide exposure to work that makes an impact while being supported through a structured experience with seasoned professionals. Ready to join a mission that matters? The future of cybersecurity starts with you.

About the Role

As a Technical Writing Intern, you’ll be immersed in the wonderful world of product documentation at CrowdStrike. You will play an integral role in transforming and structuring our content for multi-channel publishing that delivers the right content, to the right user, at the right time. You will also own a small technical writing project, optimize content for reuse, make improvements to generative AI prompts, and learn about CrowdStrike's mission to stop breaches.

What You’ll Do

• Gain experience with DITA, DocBook, and structured authoring through hands-on project work relating to our information architecture.

• Work on technical writing projects that will grow your technical writing skills and help you develop a user-centered focus to your writing.

• Become familiar with industry-standard technical writing tools and processes.

• Develop an appreciation for style and process guides, and their role in driving consistency and scalability in content.

• Get exposure to the Software Development Lifecycle Process and how it relates to technical writing deliverables.

• Learn how to read technical code and translate it to customer-focused needs and requirements.

• Interact with developers and build knowledge on technical operation of the product and how that impacts customers.

• Receive mentoring from some of the most accomplished technical writers in the software industry.

   

What You’ll Need

• By the beginning of the internship, must have completed at least 2 years at a 4-year undergraduate university, with a projected graduation date between December 2025 and July 2027.

• Excellent writing skills, including great sentence structure and the ability to write with a conversational yet professional tone.

• A portfolio of your work with at least two technical writing samples. Samples may be from university coursework and/or from past internships or other professional engagements.

• A passion for analyzing complex material and presenting it in an easy-to-understand way.

• An interest in learning about advanced concepts and tools relating to the field of technical writing.

• Basic knowledge of machine learning techniques involving large learning models.

• A strong attention to detail.

• Ability to work independently on assigned work.

• A willingness to accept feedback and implement it into your work.

• Willingness to ask foundational questions rather than make assumptions.

Bonus Points

• Experience writing product documentation for a software product.

• Experience in cybersecurity, such as through a university cybersecurity club or high school programs like CyberPatriot or the National Cyber League.

• Have tinkered with coding.

#LI-MP3

What You Can Expect:

• Remote-friendly and flexible work culture

• Market leader in compensation and equity awards

• Paid holidays (including birthday holidays) and 401k matching (where applicable)

• Professional development opportunities including workshops, tech talks, and Executive Speaker Series

• Assigned mentors from across the company for continuous support and feedback

• Participation in companywide initiatives including ERGs, FalconFIT, Wellness Programs, and Employee Assistance Program

• Employee Resource Groups, geographic neighbourhood groups and volunteer opportunities to build connections

• Vibrant office culture with world class amenities

• Ownership of impactful projects that move the company forward

• Great Place to Work Certified™ across the globe

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.

If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.

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Right to Work

CrowdStrike, Inc. is committed to fair and equitable compensation practices. The hourly rate for this position is $28 - $35