Head of Product

“Project Atlantic”is a new B2B SaaS start up, currently pre-market fit and operating in “stealth” mode. While initially based inside Control Risks, the intent is to have “Project Atlantic”spun out and independent at a future point. You will join a small, lean, and highly dynamic environment, driven by a common aspiration to fundamentally reimagine two decades of compliance and commerce assumptions and best practice. Creativity, passion, drive, dynamism, intellect, flexibility, and contrarian thinking will be the fundamental qualities we ask in those joining us. Given the lean nature of the team, we are seeking people who are curious to get involved in all aspects of the venture to build a common and seamless product not hindered by silos.

“Project Atlantic” is an AI start-up concept that in 2025 will come to life. As Head of Product, you will be part of the founding team, responsible for painting color into a black & white image of an AI-enabled future, and spearhead the discovery, design, roadmap, and roll out for a V1 product and beyond. Working closely with other founding team members, you will help define the user’s problems through customer interviews, immerse yourself in their needs and challenges, and ensure that the “Project Atlantic” product is delivered, and materially solves these problems in an innovative, beautiful and elegant way, harnessing cutting-edge AI technology, particularly large language models (LLMs) and agentic workflows, and develops long term product market fit in the process.  This role requires a unique blend of strategic thinking, technical expertise, and leadership skills to bring innovative products to market in a pre-product market fit environment.

Requirements

What you'll Do:

Pre-Market fit product discovery, testing & proposition leadership

In coordination with other Project Atlantic members and wider Control Risks VANTAGE staff, lead the customer discovery interview process to fully understand and immerse yourself in the customers, their problem space and underserved needs, develop personas, and then ensure Product Atlantic’s innovative fit and alignment to these issues.

Define value proposition based on clear customer problem understanding, and coordinate with other Project Atlantic members to clearly outline path to MVP/V1 feature set and beyond.

Develop wireframes and prototypes to test hypothesis and confirm customer alignment

Establish KPIs and develop data-driven testing methodology/tracking metrics aligned with lean processes to ensure ongoing improvement, iteration and refinement of proposition to facilitate quality data-driven decisions.

Product Roadmap, Design & Development

• Take ownership of Project Atlantic roadmap and vision, defining product specifications, requirements etc. Develop a clear feature set for each rollout and work with customers to test and iterate for maximum relevance and impact.
• Take overall ownership for the successful delivery of the Project Atlantic product and ecosystem, and work closely with all Project Atlantic members to ensure its successful relevance, development, performance, and market fit.
• Take on strategic leadership of Product team building- focused on hiring those that share our vision.
• Have overall control of product design and elegance. We want Project Atlantic to be beautiful, consistent and minimal, and need you to lead efforts to ensure this is the case. To deliver this, support the hiring of a dedicated Product Designer early on, to focus on look, feel & UX across the customer experience and associated sub-products.
• Work closely with Head of Technology and others to ensure successful execution of roadmap elements and wider AI agentic ambitions, ensuring exceptional client experience and satisfaction
• Drive a culture of automation and artificial intelligence, ensuring every process is evaluated with a view on what can be automated to enhance efficiency and innovation.
• Work closely with growth marketing to continually look for platform-marketing ideas, opportunities, and AI-derived automations to gain early traction.
• Work closely with the relevant stakeholders of other Control Risks teams, such as VANTAGE, legal, InfoSec, 4D and DTS to ensure alignment.
• Participate in thought leadership initiatives such as webinars, podcasts, presentations, and publications to enhance the Project Atlantic’ reputation and industry influence.
• Develop relevant knowledge of industry trends and solutions in areas such as ABC compliance, ESG, and AI to inform product development strategies.

Governance & Resilience

• Ensure the highest levels of product governance and resilience in Project Atlantic. This includes end-to-end documentation of product features, functionality and operations to ensure resilience in the team and day to day viability of the products.
• Maintain comprehensive incident logs, ranking concerns, highlighting mitigation procedures, and reporting on outcomes.

Who you are:

• Proven significant digital product leadership experience, ideally inside a SaaS start up environment, ideally supporting a multi-sided marketplace product, and ideally with experience of embedded payment processing.
• Evidence of working inside a pre-product market fit environment, and of being flexible, cross functional, with a demonstrated ability to drive product innovation and bring products to market successfully.
• Ability to develop wireframes and prototypes
• Deep understanding of AI derived technologies, and a clear view of how they might fit into or support Project Atlantic.
• Evidenced of your focus and obsession on beauty, elegance and simplicity in product design and UX, and an ability to manage others to help achieve this.
• Evidence of being problem/outcome rather than solution/output focused – we are trying to solve unserved problems, not just build products.
• Bachelor’s degree (degree in Computer Science, Business Administration, or related field; a relevant advanced degree is preferred.)
• Experience of FIGMA and related wireframing/prototyping tools
• SaaS product leadership experience
• Strong knowledge/interest of AI derived technologies, including but not limited to Generative AI, LLMs, Agentic workflows, clarity about their application in our sector, and a deep understanding of their strengths and weaknesses and how to leverage maximum value and avoid associated pitfalls (not necessarily to an engineering or development level).
• Highly credible with strong presentation skills
• Strong English-language verbal and written communication skills.

Competencies

• Comfortable operating in a start-up working environment, with the ability to build trusted internal relationships
• Is sensitive and responsive to individual and cultural differences, adjusting style to get the best from individuals
• Maintains high standards in dealing with people, is a role model and leads teams and individual performance in a consistent and professional manner.
• Ensures sound commercial awareness applied to all solutions, harnessing margin improvement

Benefits

• Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarised in the full job offer.
• We operate a discretionary global bonus scheme that incentivises, and rewards individuals based on company and individual performance.
• Control Risks supports hybrid working arrangements, wherever possible, that emphasise the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working.
• As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process

Control Risks is committed to a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status”

If you require any reasonable adjustments to be made in order to participate fully in the interview process, please let us know and we will be happy to accommodate your needs.