Sr. Data Analyst

The Opportunity 

 

The position of Senior Analyst, Data Analytics is a critical team member in contributing to the development and execution of the Data Analytics group strategy. The successful candidate will bring their innovation, attitude for critical thinking, curiosity and functional expertise, and a passion for using data and analytics tool sets to drive the success of this initiative. 

 

The Manulife Audit Services Data Analytics group supports the global audit teams by collaborating with them to provide relevant data and effectively employ the use of data analytics in audit activities. These activities cover the different product lines and functions within the company globally. This includes Insurance, Wealth, Investment, and Banking products as well as actuarial and information technology functions. 

 

Responsibilities: 

 

• Actively contributes to multi-functional audit projects to develop analytics enabled solutions on data appropriateness for quality and accuracy, data validation, consolidation and cleansing processes. 

• Works on problems of limited scope / complexity, following standard practices and data analytics procedures to evaluate controls and business objectives. 

• Provides analysis on datasets of moderate complexity to identify outliers, anomalies, patterns, or other compliance indicators that may be hidden in the data 

• Develop detailed business and system knowledge within supported areas. Document data knowledge to help build a robust knowledgebase for future efforts. 

• Communicates results of analysis to senior audit management, analytics lead and business partners. 

• Train and support audit teams in the analysis of captured data as well as technical training to auditors across all levels 

• Automate processes to increase turnaround time on data availability and increase efficiencies in the audit process 

 

What motivates you? 

 

• You obsess about customers, listen, engage and act for their benefit. 

• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes. 

• You thrive in teams and enjoy getting things done together. 

• You take ownership and build solutions, focusing on what matters. 

• You do what is right, work with integrity and speak up. 

• You share your humanity, helping us build a diverse and inclusive work environment for everyone. 

 

What we are looking for 

 

• Master’s degree in a technical / quantitative field (statistics, computer science, math, etc.) or extensive analytical experience 

• Working knowledge in data analytics/data management/programming experience, Machine-Learning, data mining and statistics. 

• Knowledge and experience with build Machine-Learning models 

• Generative AI concepts and hands on experience is an asset. 

• Advanced programming skills in Python & SQL and working experience with MS Excel, VBA, Power Platforms  

• Familiar with Azure environment, Databricks is an asset.   

• Experience with visualization tools, Power BI, Tableau and opensource visualization libraries. 

• Experience with data gathering, storing, and retrieval methods 

• Experience working with various data platforms; structured and unstructured 

• Sound or developing business acumen 

• Knowledge or desire to learn text analytics 

• Knowledge or desire to learn statistical techniques (e.g., regression, cluster, decision trees) 

• Insurance or Financial Services industry experience preferred 

 

Competencies: 

 

• Detailed oriented with a problem-solving mind set 

• Collaboration and elaboration skills 

• Able to prioritize, meet deadlines, and be results orientated 

• Turn statistical and computational analysis into user-friendly visualizations 

• Strong commitment to organizational success, share resources and uses knowledge across the organization 

• Adaptable and open to change 

 

 

What can we offer you? 

 

• A competitive salary and benefits packages. 

• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills. 

• A focus on growing your career path with us. 

• Flexible work policies and strong work-life balance. 

• Professional development and leadership opportunities. 

 

Our commitment to you 

 

• Values-first culture 

• We lead with our Values every day and bring them to life together. 

• Boundless opportunity 

• We create opportunities to learn and grow at every stage of your career. 

• Continuous innovation 

• We invite you to help redefine the future of financial services. 

• Delivering the promise of Diversity, Equity and Inclusion 

• We foster an inclusive workplace where everyone thrives. 

• Championing Corporate Citizenship 

• We build a business that benefits all stakeholders and has a positive social and environmental impact. 

 

#LI-Hybrid 

 

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Primary Location

Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$75,880.00 CAD - $140,920.00 CAD

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.