Director, Data, Analytics & AI

Company Description

Who we are:

At RCL - Reitmans (Canada) Limited, we live and breathe fashion and customer experience every day. We believe that fashion is about more than just style — it's about empowering our customers with the confidence to shine when it matters most.

Whether through bold ideas at the design table or seamless experiences in our stores and digital channels, our goal is to create unforgettable moments. With a strong portfolio of brands and a passionate, creative team, we constantly reimagine what’s possible in fashion retail.

At the heart of this evolution, our Digital department drives omnichannel transformation to shape the future of retail. By combining innovation, cross-functional collaboration, and strategic data insights, we deliver personalized and engaging experiences that meet customer expectations. We optimize every touchpoint and strengthen RCL' position as a leader in Canadian retail.

Job Description

The opportunity:

The Director, Data, Analytics & AI leads the development and execution of RCL’s data and analytics strategy, driving actionable insights to enhance customer engagement and overall business performance. This role requires effective storytelling, combined with deep experience in data science and advanced analytics, and the ability to collaborate with cross-functional teams to deliver results.

Key Responsabilities:

• Develop a comprehensive data and analytics strategy, aligned with corporate objectives
• Drive the adoption of artificial intelligence and machine learning into business processes, ensuring effective cross-functional governance of key initiatives
• Develop RCL’s data science practice, to drive predictive analytics, product recommendations price optimization and inventory management
• Oversee the collection, management, and governance of customer data to ensure data integrity and compliance with privacy regulations
• Own the roadmap for business intelligence, developing dashboards and reports that drive key business decisions
• Build and lead a high-performing team of data engineers, scientists and analysts, fostering a culture of innovation, collaboration and continuous learning
• Build excellent partnerships with leaders across the Digital, CRM, eComm, Retail, Merchandising and Marketing teams; empower their teams with the data and insights required to take better business decisions
• Drive the broader data culture across RCL brands and be a champion to drive more business decisions through insights
• Stay ahead of emerging technologies and trends in data science and artificial intelligence to bring the best innovation to RCL

Qualifications

What Sets You Apart:

Education:

• 10+ years of demonstrated experience in advanced analytics, data science and/or data engineering, preferably in retail, with at least 3 years in a leadership role

Experience:

• Bachelors degree in Data Science, Computer Science, Statistics, Engineering or Mathematics. MBA or equivalent experience preferred
• Proven ability and experience leading teams to analyze customer data for actionable business insight

Competencies:

• Strong SQL skills for querying relational databases  
• Experience using Adobe Analytics/Google Analytics
• Experience using and implementing visualization tools like Tableau, MicroStrategy or Power BI
• Experience with common machine learning libraries in R, Python, Spark is an asset 
• Strong critical thinking, analytical and problem-solving skills, and excellent attention to detail  
• Strong balance between the science of analytics, and the creativity required to appropriately interpret business insights: skilled at turning complex analysis into simple conclusions and recommendations
• Technical data science & analytics leadership: ability and desire to coach the team to build technical skills
• Familiarity with data privacy regulations and compliance
• Outstanding communication skills, with the ability to influence through visual, written, and oral communication
• The ability to collaborate with cross-functional teams and consider the business impact of decisions on diverse groups; influence others to achieve project goals

Additional Information

What Sets Us Apart:

• Ultimate flexibility: Enjoy a hybrid work environment that ensures the perfect balance between work and personal life.
• Well-being first: Access a comprehensive benefits program designed to take care of you.
• Flexible time off: Paid leave, sick days, and vacation time to recharge and spend quality time with loved ones.
• Exclusive discounts: Enjoy 50% off regular-priced items from Penningtons, Reitmans, and RW&CO.
• Referral rewards: Refer friends and earn a bonus for helping us grow our talented team.
• Growth opportunities: Annual bonuses, career advancement, and tuition reimbursement to help you reach your professional goals.

Total rewards are aligned with your employment status, offering different perks depending on whether you're full-time, part-time, or under contract.

If this inspires you…let’s talk. Send us your resume today! 

By the way, did you know that RCL - Reitmans (Canada) Limited has several hundreds of stores all across Canada and three fashion apparel banners? Get ready to join the Canadian fashion retail icon, with a great success story where you can have a voice and make a real difference. 

There are many ways to wear a career at RCL! #ReadytoRCL 

Reitmans (Canada) Limited is an equal opportunity employer. We are committed to a diverse and inclusive workplace for all. We recognize that our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for providing an accessible candidate experience. 

We thank all applicants. Only selected candidates will be contacted.

#RCLInd

#LI-MB1

#LI-Hybrid