IT Support and Analytics Analyst
Tasks
- Analyze IT support and monitoring data
- Coordinate issues with specialized technical teams
- Develop and maintain reports and dashboards
- Identify trends recurring issues and at risk devices
- Install configure and troubleshoot hardware and software
- Log track and document support activities in ITSM tools
- Manage incidents and service requests
- Perform system maintenance updates and reimaging
- Provide data-driven insights and recommendations
- Provide frontline technical support
- Support root cause analysis and continuous improvement
Perks/Benefits
Skills/Tech-stack
Cause analysis | Continuous Improvement | Dashboard Development | Data Analysis | Device Support | Hardware Troubleshooting | IT Service Management | IT service | Incident Management | Key Performance Indicators | Mobile Device | Mobile device support | Moveworks | NexThink | Performance indicators | Power BI | Python | Reimaging | Report Development | Root Cause Analysis | Root cause | SQL | Service Management | ServiceNow | Software Troubleshooting | Stakeholder management | System maintenance | Tableau
Education
N/A
Regions
Countries
States
Related jobs
-
Attribution Modeling | B2B SaaS | BI platforms | CRM | Customer Lifetime ValueCo-working budget | Flexible working hours | Fully remote | Home office setup | Learning and development budgetSenior-level Full TimeColombia R4d ago
-
Communication | Data Mining | Data Modeling | Data Visualization | Looker StudioFlexible hours | International trips | Learning stipend | Remote workMid-level Contract Full TimeColombia - Remote R10d ago
-
Data Management | Data Science | Excel | Python | Quantitative AnalysisFlexible hours | Professional development opportunities | Remote workEntry-level Contract Full TimeRemote Colombia R16d ago
-
Data Analysis | Data Visualization | Excel | Financial Modeling | ForecastingFlexible hours | Remote workMid-level Full TimeColombia - Remote R17d ago
-
AI Data Quality Analyst-4 COP 19002K-19002KAI | Automation | Cause analysis | Data Analysis | Data AnnotationInclusive environment | Professional growth opportunitiesEntry-level Full TimeCOL - Remote - TaskVerse Delivery, … R18d ago
-
Business Intelligence Developer / Analyst - Remote, Latin America COP 58542K-74400KAzure SQL | Azure SQL Data | Azure SQL Data Warehouse | CSS | DAXContinuing education | Flexible working hours | Health coverage | Paid time off | Remote workMid-level Full TimeColombia R20d ago
-
Business Intelligence Developer / Analyst - Remote, Latin America COP 58542K-74400KAmazon AWS | Azure SQL | Azure SQL Data | Azure SQL Data Warehouse | CSSContinuing education | Flexible working hours | Health coverage | Paid time off | StipendMid-level Full TimePalmira, Valle del Cauca, Colombia R20d ago
-
Business Intelligence Developer / Analyst - Remote, Latin America COP 58542K-74400KAnalysis Services | Azure SQL | Azure SQL Data | Azure SQL Data Warehouse | CSSFlexible hours | Health coverage | Office stipend | Paid time off | Training and certificationsMid-level Full TimeBogota, D.C., Capital District, Colombia R20d ago
-
Business Intelligence Developer / Analyst - Remote, Latin America COP 58542K-74400KAmazon AWS | Analysis Services | Azure SQL | Azure SQL Data | Azure SQL Data WarehouseCertifications | Flexible hours | Health coverage | Paid time off | Remote workMid-level Full TimeBarranquilla, Atlantico, Colombia R20d ago
-
Business Intelligence Developer / Analyst - Remote, Latin America COP 58542K-74400KAnalysis Services | Azure SQL | Azure SQL Data | Azure SQL Data Warehouse | CSSHealth coverage | Paid time off | Remote work | Stipend | Training opportunitiesMid-level Full TimeMedellin, Antioquia, Colombia R20d ago
-
Business Intelligence Developer / Analyst - Remote, Latin America COP 58542K-74400KAWS | Azure SQL | Azure SQL Data | Azure SQL Data Warehouse | CSSContinuing education | Flexible hours | Health coverage | Paid time off | Performance bonusesMid-level Full TimeCali, Valle del Cauca, Colombia R20d ago
-
Data Analytics - Instructor (Remote / US Market) USD 30K-30KData Analysis | Data Manipulation | Data Visualization | Excel | Power BICareer growth opportunities | Cross-cultural collaboration | Free training | Fully remoteMid-level Part TimeBogota, Bogota, CO R24d ago