Lead Data Analyst - Data Operations
IN - AHMEDABAD, India
INR 2040K-2500K (estimate) Senior-level Full Time
Tasks
- Apply generative AI tools for responses
- Assist with user acceptance testing
- Conduct audits improvements
- Deliver productivity and timeliness targets
- Draft knowledge base articles
- Ensure accurate defect free responses
- Identify business operations risks
- Identify query patterns
- Manage client question workflows
- Own client issue resolution
- Perform root cause analysis
- Provide customer support responses
- Provide data backed client insights
- Recommend process improvements
- Research client questions
- Support training and mentorship
Perks/Benefits
- Continuing education program
- Continuous learning resources
- Family-friendly perks
- Flexible time off
- Health care coverage
- Retirement planning
Skills/Tech-stack
Acceptance Testing | Azure OpenAI | Bard | Capital IQ | Capital IQ Pro | Cause analysis | ChatGPT | Data Automation | Generative AI | GitHub Copilot | MS Excel | Power BI | Python | Root Cause Analysis | Root cause | SQL | Tableau | UAT | User Acceptance | User Acceptance Testing
Roles
Analyst | Data Analyst | Lead | Lead Data | Lead Data Analyst
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