L2 Support Engineer
Tasks
- Automate support tasks
- Debug code level issues
- Identify workarounds for unresolved issues
- Improve internal processes
- Maintain internal knowledge base
- Manage incidents
- Participate in software development lifecycle
- Report SLA and metrics
- Resolve ticket queue
- Respond to customer inquiries
- Support production setups
- Troubleshoot customer issues
Perks/Benefits
Skills/Tech-stack
API Integration | Datadog | Development Lifecycle | Genesys | HTML | Incident Management | Java | JavaScript | MySQL | Postman | SLA management | Salesforce | Scripting | Software Development Lifecycle | Software development | Workato | Zendesk
Education
N/A
Related jobs
-
Senior Software Engineer INR 3200K-4225KAccess Control | Airflow | Artificial Intelligence | Astronomer | CI/CDSenior-level Full TimePune, India R15h ago
-
Data Engineer (Data Application Developer) INR 2516K-3356KAWS | Amazon Kinesis | Amazon SQS | DBT | Data ModelingCommunity involvement support | Employee support programs | Hybrid work options | In-person work options | Remote work optionsSenior-level Full TimeRemote (IND), India R15h ago
-
Senior-level Full TimeBangalore, INDIA R1d ago
-
Senior Software Engineer INR 1800K-2400KAWS | Apache Atlas | Google Cloud | JUnit | JavaCareer development | Employee resource groups | Flexible WFH policy | Generous PTO | Internet reimbursementSenior-level Full TimeIndia-Bangalore-Remote R1d ago
-
Sr. Data Engineer INR 2500K-3380KAWS | Azure | C# | Data Governance | Data ModelingHybrid work environmentSenior-level Full TimeIndia - Remote R2d ago
-
Software Engineer, Backend - Remote (US or International) INR 1500K-2000KApache Cassandra | Apache Druid | Apache Kafka | Apache Pinot | Apache SparkRemote workEntry-level Full TimeRemote (India) R2d ago
-
Data Product Lead INR 1500K-1900KAccount Segmentation | Apache Solr | Artificial Intelligence | CI/CD | CRM systemsSenior-level Full TimeIndia - Pune - Remote R2d ago
-
AI Software Engineer (Python/Java) - India INR 2535K-4225KAPIDesign | AWS | Azure | CI/CD | CloudFormationFlexible hours | Remote workSenior-level Full TimeIndia (Remote) R2d ago
-
Principal Engineer, AI/ML - Pune INR 2535K-4500KAWS | C++ | Cloud infrastructure | Data Pipelines | Deep learningSenior-level Full TimeIndia-Hybrid R3d ago
-
AI Assisted Development | APIs | Data Modeling | Docker | ETLCommunity support | Flexible working hours | Full medical insurance | Long-term career growth | MentorshipSenior-level Full TimeIndia R4d ago
-
Senior-level Full TimeGurugram R4d ago
-
Senior Bioinformatics Engineer INR 2000K-3285KCloud Computing | Data Analysis | Documentation | NoSQL Databases | PythonContinuous learning | Employee assistance program | Flexible work | Health insurance | Life insuranceSenior-level Full TimePune, Maharashtra, India - Remote R7d ago
-
Senior Data Engineer INR 2516K-3100KADLS | AWS | Airflow | Azure | CassandraInclusive culture | Professional development support | Remote WorkingSenior-level Full TimeIndia - Remote R9d ago
-
Principal Engineer - Data Infrastructure INR 2600K-6000KAWS | AWS DMS | DBT | Data Lake | Data ModelingFlexible hours | Remote workSenior-level Full TimeIndia, Remote R9d ago
-
Senior Data Analyst INR 2000K-2146KCloud Platforms | Data Governance | Data Modeling | Data Quality | Data WarehouseHealth benefits | Professional development | Remote workSenior-level Full TimeIN.Bangalore.Remote, India R10d ago
-
Senior Software Engineer II INR 3375K-4500KC# | Capacity Planning | Change Data Capture | Cloud Native | Data CaptureSenior-level Full TimeRemote, India R11d ago
-
Sr Developer, HR AI Technology INR 2535K-4500KAI frameworks | APIs | Agent memory | Cloud Computing | EmbeddingsFlexible work hours | Health insurance | Professional developmentSenior-level Full TimeIND - Remote - Bangalore Based … R11d ago
-
Software Engineer, Backend - Remote (US or International) INR 1500K-2000KApache Druid | Cassandra | ClickHouse | Debugging | ElasticsearchEntry-level Full TimeRemote (India) R12d ago
-
Infrastructure Engineer (Data) EUR 40K-66KAnsible | Bash | Cassandra | Kafka | KubernetesGrowth opportunities | Learning opportunities | Remote workMid-level Full TimePakistan; India; Slovakia; Columbia; Brazil; Argentina; … R14d ago
-
CICD | Docker | DynamoDB | Elasticsearch | GitGrowth opportunities | Mentorship | Open source culture | Real-time infrastructure challenges | Remote workSenior-level Full TimeIndia R14d ago
-
Full Stack Builder (Team of One) INR 4000K-5710KAPIs | Angular | Automation | Evaluation | JavaScriptHigh autonomy | Remote-first cultureSenior-level Full TimeIndia R14d ago
-
Staff Software Engineer, DBE INR 2520K-3200KAmazon Aurora | Ansible | Cassandra | Distributed Systems | High AvailabilitySenior-level Full TimeBengaluru, India R15d ago
-
Senior Engineering Lead /Manager (Remote) INR 3384K-5000KAutomation | Collaboration | Communication | Engineering Management | MentoringSenior-level Full TimeTelangana, Hyderabad, India R15d ago
-
Senior Software Engineer, Data Platform INR 3200K-4600KApache Airflow | Batch Processing | Columnar Databases | Data Lakes | Data ObservabilitySenior-level Full TimeRemote - India R17d ago
-
Senior Machine Learning Engineer - Remote INR 3200K-3880KAPIs | AWS | Airflow | Azure | Azure MLCareer development | Employee wellness programs | Health insurance | Leave policy | Relocation assistanceSenior-level Full TimeBangalore-560066, ITPL Bangalore R17d ago