Customer Fulfillment Representative

Tasks

• Assist with quotes
• Communicate with customers suppliers and internal stakeholders
• Coordinate with branch sales team
• Expedite orders
• Improve customer service levels
• Manage customer open order data
• Process orders
• Provide customer support
• Provide price quotations and proposals
• Resolve customer issues using root cause analysis

Perks/Benefits

• 401k employer match
• Career advancement opportunities
• Commuter Transit Benefits
• Dental insurance
• Employee discount programs
• Flexible spending accounts
• HSA accounts
• Health and wellness programs
• Health insurance
• Life insurance
• Paid sick time
• Paid vacation
• Professional training and development
• Tuition reimbursement
• Vision insurance

Skills/Tech-stack

Business Communication | Business Objects | Cause analysis | Customer Service | Data Analysis | Data Mining | Microsoft Excel | Order entry | Order entry systems | Order processing | Price quotation | Quote Management | Reporting | Root Cause Analysis | Root cause