Technical Service Specialist - Surgical Robotics
Tasks
- Analyze field service data
- Assist hospital staff with system setup and troubleshooting
- Coordinate with cross-functional teams
- Create and update technical manuals
- Develop and deliver technical training
- Manage escalation programs
- Perform system repairs and validations
- Support field replacement strategies
- Support product launches and quality improvements
- Troubleshoot robotic surgical system issues
Perks/Benefits
- Dental insurance
- Flexible benefits
- Health insurance
- Paid time off
- Retirement plan
- Training and development
- Vision insurance
Skills/Tech-stack
CRM | Customer Service | Data Analysis | ERP | Microsoft Office | Regulatory Compliance | Robotics | Schematics reading | Surgical systems | Technical Support | Troubleshooting
Education
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