Consultant - SAP Datasphere Job

INR 600K-1200K (estimate) Senior-level Full Time Found 9d ago

Tasks

• Collaborate for root cause analysis
• Drive recruitment and training of team members
• Establish troubleshooting procedures
• Identify skill gaps and recommend certifications
• Lead and mentor support team
• Manage escalations
• Manage global 24/7 support operations
• Monitor KPIs and SLAs
• Oversee diagnosis and resolution of technical issues
• Provide support for Azure, Databricks, SAP, Power BI

Perks/Benefits

• Continuous learning
• Flexible work
• Inclusive culture
• Supportive environment

Skills/Tech-stack

Azure Monitoring | Cloud Computing | Data Lakehouse | Databricks | ITIL | Incident Management | Jira | Microsoft Azure | Networking | Power BI | S/4HANA | SAP BDC | SAP Datasphere | SAP S/4HANA | SAP SAC | ServiceNow | Support operations | Ticketing systems | Troubleshooting