Customer Fulfillment Representative

Tasks

• Assist with customer quotes
• Communicate with customers suppliers and stakeholders
• Expedite orders
• Improve customer service levels
• Manage open order data
• Perform root cause analysis for order issues
• Process Customer Orders
• Provide phone coverage and visitor assistance
• Provide price quotations
• Resolve customer issues

Perks/Benefits

• 401k employer match
• Career advancement opportunities
• Commuter Transit Benefits
• Dental insurance
• Employee discount programs
• Flexible spending accounts
• HSA accounts
• Health & wellness programs
• Life insurance
• Long-term disability insurance
• Medical insurance
• Paid Holidays
• Paid sick time
• Paid vacation
• Professional training and development
• Short-term Disability Insurance
• Tuition reimbursement
• Vision insurance

Skills/Tech-stack

Business Communication | Business Objects | Cause analysis | Customer Service | Customer support | Data Analysis | Data Mining | Data reporting | Data sets | Microsoft Excel | Order processing | Pricing | Root Cause Analysis | Root cause | Sales Support