Customer Support Engineer (Inference), India
Tasks
- Collaborate with engineering, research, and product teams
- Maintain documentation of system configurations and troubleshooting guides
- Provide support during holidays, nights, and weekends
- Resolve complex technical challenges involving GPU clusters and inference services
- Serve as product expert for Gen AI solutions
- Transform customer insights into actionable improvements
Perks/Benefits
Skills/Tech-stack
AI | Ansible | Configuration Management | Customer support | GPU Technologies | JavaScript | Kubernetes | Machine Learning | Networking | Python | Scripting | Slurm | Troubleshooting | TypeScript
Education
N/A
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