Data Engineering Manager (Customer Experience)
Tasks
- Collaborate with governance security and privacy teams
- Define experience frameworks journey maps blueprints
- Define interaction standards for multi agent AI systems
- Design AI mediated external customer experiences with consent privacy and trust signals
- Design enterprise data platform customer experiences
- Embed UX and DevEx standards into self serve tooling
- Enable non technical users with AI assisted querying natural language interfaces curated dashboards and plain English definitions
- Guide analyst and power user experiences for Snowflake Gold layer
- Mentor data engineers and experience focused technologists
- Oversee developer experience across APIs SDKs Databricks notebooks CI CD and documentation
- Own experience standards across data platform personas
- Track experience quality metrics time to insight self serve success
Perks/Benefits
Skills/Tech-stack
APIs | CI/CD | Data Contracts | Data mesh | Databricks | Developer experience | Event modeling | Journey Mapping | LLM | Medallion Architecture | Natural Language | Natural language interfaces | Python | SDKs | SQL | Semantic layers | Service Design | Snowflake
Education
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