Senior Manager, Applied AI Platforms
USA IL Chicago 205 N Michigan Ave, United States
USD 166K-226K Senior-level Full Time
Tasks
- Build tiered support model with SLAs and escalation paths
- Collaborate with AI engineers to improve developer experience and adoption
- Define global platform operating models and workflows
- Ensure scalability security and compliance
- Establish incident and change release management processes
- Implement access management and onboarding offboarding workflows
- Lead offshore and onshore platform operations teams
- Lead platform feature enablement with governance and security
- Manage platform licensing strategy and utilization
- Own enterprise AI and automation platform operations
- Prioritize platform innovation for ROI and value realization
- Standardize consolidate or retire platforms to reduce complexity risk and cost
- Stay current on AI platform capabilities and industry trends
Perks/Benefits
- N/A
Skills/Tech-stack
AI Platform | AI Platform Governance | Access Management | Adaptive governance | Azure | Azure AI | Change Management | Cloud Computing | Compliance | Cost transparency | Data Governance | Enterprise Architecture | ITIL | Incident Management | License Management | Metrics Reporting | Offshore delivery | Onboarding/offboarding | Platform Architecture | Platform governance | Policy-as-Code | Problem Management | Release Management | Risk Management | Security | Service Management | Usage monitoring | Vendor management | “as-code”
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