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Technical Support Representative: Teradyne Robotics(UR & MiR: Philippines: Cebu)

Basak, Lapu-Lapu City, PH

Entry-level Full Time

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Found 5d ago

Tasks

Collaborate with support teams
Communicate technical information clearly
Contribute to knowledge base and process improvements
Diagnose and troubleshoot hardware and software issues
Document customer issues and resolutions
Follow support processes and procedures
Guide customers through troubleshooting steps
Maintain customer satisfaction
Manage support cases and escalate complex issues
Provide firstlevel technical support

Perks/Benefits

Skills/Tech-stack

Automation | CRM Tools | Case management | Communication skills | Customer Service | Hardware knowledge | Incident Management | Microsoft Office | Networking basics | Robotics | Software knowledge | Technical Support | Technical documentation | Troubleshooting

Education

Bachelor of Science

Roles

Specialist | Support Specialist | Technical Support | Technical Support Specialist

Regions

Countries

States

Central Visayas, PH

Cities

Lapu-Lapu City, Central Visayas, PH

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Language: en | Views: 1 | Clicks: 0 | Saves: 0

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