Technical Analyst 3-Support
United States
USD 51K-126K Mid-level Full Time Found 11d ago
Tasks
- Collaborate with platform and engineering teams
- Create technical documentation
- Engage in knowledge sharing and customer interaction
- Manage cluster configurations and upgrades
- Manage service requests and escalate issues
- Provide post-sales support and solutions
- Resolve customer inquiries and technical issues
- Support Oracle Analytics and Cloud services
- Support real-time data processing tools
- Troubleshoot Hadoop ecosystem problems
Perks/Benefits
- Adoption Assistance
- Financial planning
- Flexible vacation
- Medical/Dental/Vision insurance
- Paid Holidays
- Parental leave
- Sick leave
- Stock purchase plan
- Voluntary insurance
Skills/Tech-stack
AI/ML | AI/ML workflows | Analytics Cloud | Big Data Service | Cluster administration | CrewAI | Customer support | Data Service | Data integration | Distributed Architectures | Faiss | Flink | Gen AI | Hadoop | Hive | Impala | Informatica | Kafka | Kerberos | Langchain | Linux | ML workflows | Networking | OCI Gen AI | Oozie | Oracle Analytics | Oracle Analytics Cloud | Oracle Big Data Service | Pinecone | Python | RAG Pipelines | Ranger | Real Time | Real-time Processing | SSO | Semantic Kernel | Shell Scripting | Snowflake | Spark | Sqoop | Support Tools | TLS/SSL | Technical documentation | Time processing | Troubleshooting | Weaviate
Roles
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