SSP Analyst (Data & Analytics)
485 La Trobe St Melbourne, Australia
AUD 80K-100K (estimate) Entry-level Full Time
Tasks
- Build client relationships through clear communication
- Escalate complex problems to Level 2 or Level 3
- Maintain delivery documentation templates and standards
- Participate in client status meetings
- Provide Level 1 support and triage issues
- Provide deployment support
- Resolve known issues
- Send ticket updates and resolutions via email and ticketing systems
- Support post go live transition activities
- Support project documentation and testing
- Support service process improvements and governance
- Track status reporting risk issue and dependency registers
- Upskill in analytics and visualization
- Use Azure analytics services
- Use Databricks for lakehouse analytics
- Use Excel for data analysis and reporting
- Use Microsoft Fabric for unified data management
- Use Power BI for data visualization
- Use SQL for data extraction transformation and exploratory analysis
Perks/Benefits
Skills/Tech-stack
Azure | Client Communication | Data Modeling | Data Transformation | Data Visualization | Data extraction | Data reporting | Databricks | Dependency management | Deployment support | Email communication | Excel | Exploratory analysis | Issue Tracking | Microsoft Fabric | PMO support | Pivot Tables | Power BI | Power Query | Risk Management | SQL | Status reporting | Testing | Ticketing
Education
Bachelor of Commerce | Bachelor of Engineering | Bachelor of Science | PhD
Roles
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