Technical Support Engineer - AI-Focused SaaS

Philippines - Remote R

A PHP 420K-456K (estimate) Mid-level Full Time

@ A...

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Found 23d ago

Tasks

Analyze system traces
Build troubleshooting guides
Conduct technical deep dives
Contribute to internal tools
Create technical documentation
Debug autonomous workflows
Debug production systems
Deploy JavaScript features
Diagnose AI response issues
Escalate technical issues
Fix customer integration issues
Lead technical implementations
Own technical investigations
Perform root cause analysis
Provide architectural guidance
Troubleshoot API failures and integration issues
Troubleshoot and optimize AI prompt configurations
Work with AI model behaviors
Work with REST APIs and webhooks
Write code and deploy solutions

Perks/Benefits

Skills/Tech-stack

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Technical Support Engineer - AI-Focused SaaS

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