Assistant.e Responsable de Nuit H/F - Pullman Paris Montparnasse 4*
Tasks
- Assist with inventory of room categories
- Conduct PMS accounting closure procedures
- Control guest folios and invoices
- Coordinate group arrivals
- Decide during crisis situations
- Ensure client satisfaction
- Handle guest check-in and check-out
- Maintain guest history and profile tools
- Manage customer complaints
- Perform service quality audit
- Prepare night reports
- Record and route customer complaints
- Supervise night operations
- Update guest documents and information
Perks/Benefits
- Accor Discounts
- Additional paid month salary
- Continuous shift schedule with no break on weekdays
- Employee meals at onsite restaurant
- Employer-paid health insurance
- Meal allowance
- Public transit pass subsidy
- Two consecutive days off
Skills/Tech-stack
Crisis management | Customer Service | Hotel Management | Inventory Management | Leadership | Opera | PMS | Pack Office | Problem Solving | Report Writing | TARS | Team Management
Education
Bachelor of Arts | Bachelor of Engineering | Bachelor of Science
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