Account Manager for a U.S. B2B Voice AI Solutions Company

Tasks

• Conduct client check-ins
• Ensure client satisfaction
• Maintain accurate client records
• Manage client accounts
• Monitor client usage and performance
• Recommend new features and services
• Serve as primary point of contact
• Support customer onboarding
• Troubleshoot issues and coordinate with internal teams

Perks/Benefits

• Remote work

Skills/Tech-stack

Account Management | B2B SaaS | Client Communications | Client Onboarding | Customer Success | Email | Problem Solving | Slack | Upselling | Video conferencing