EHR Training and Optimization Lead
2300 Main, Kansas City, MO, United States
USD 92K-129K (estimate) Senior-level Full Time
Tasks
- Collaborate with system analysts on findings
- Conduct software testing and validation
- Deliver Athena best practices training
- Deliver refresher training on updates
- Develop role specific training programs
- Escalate issues to EHR analytics team
- Evaluate workflows and identify bottlenecks
- Facilitate improvement and design sessions
- Gather feedback and drive continuous improvement
- Lead change management
- Provide on the spot EHR support and troubleshooting
- Recommend enhancements or additional training
- Support EHR implementation and system upgrades
- Support go lives and major updates
- Track usage trends and recurring issues
- Train new hires with at the elbow support
- Train super users and share best practices
- Translate care center needs into technical requirements
Perks/Benefits
- 401k plan
- Adoption financial assistance
- Adoption leave
- Dental insurance
- Employee discount program
- Health insurance
- Mentorship opportunities
- Paid Holidays
- Paid parental leave
- Paid time off
- Professional development courses
- Tuition reimbursement
- Vision insurance
- Volunteer time off
Skills/Tech-stack
Adult Learning | At The Elbow Support | AthenaHealth | Change Management | Clinical informatics | Coaching | Configuration Management | Data Analysis | EHR Workflows | Electronic Health Records | Health IT | Health Records | Healthcare Delivery | Instructional Design | Microsoft Office | Motivational interviewing | Primary care | Problem Solving | SharePoint | Software testing | Training delivery | Validation | Workflow Analysis
Education
Bachelor of Arts | Bachelor of Engineering | Bachelor of Science
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