Business Consultant - Banca Empresas / SONG

Tasks

• Act as functional liaison between business and delivery teams
• Build dashboards and executive reporting using Power BI
• Define client relationship activation and communication strategies
• Design customer journeys and omnichannel interaction models
• Optimize initiatives using KPI analysis and customer feedback
• Plan and support launch of business campaigns and sales initiatives
• Provide functional advisory to marketing technology and data teams

Perks/Benefits

• Employee resource groups
• Flexible compensation
• Flexible days off and vacations
• Flexible working hours
• Hybrid work model
• Life and accident insurance
• Medical insurance
• Paid time off
• Sustainability programs
• Training program
• Wellbeing programs

Skills/Tech-stack

Adobe | Business Analytics | CRM | Campaign Management | Customer Journey | Customer journey mapping | Journey Mapping | Key Performance Indicators | Marketing Automation | Omnichannel | Performance indicators | Power BI | Salesforce | Segmentation