Apprenti.e Chef.fe de Brigade Réservations & Service Clients H/F - Pullman Paris Montparnasse 4*
Tasks
- Assist clients with booking information
- Coordinate room assignments
- Handle internal and external hotel calls
- Handle reservation complaints
- Maintain personalized client communication
- Manage booking issues and special requests
- Maximize room occupancy and revenue
- Monitor room availability
- Process phone and internet room reservations
- Record travel agency revenue tariffs
- Support hotel finance with reservation queries
Perks/Benefits
- Accor group participation
- Continuous shift hours
- Discounts at Accor hotels and restaurants
- Employee hotel stay night
- Employer-paid health insurance
- Meal allowance
- Pass Navigo reimbursement
- Two consecutive days off
- Work attire provided
Skills/Tech-stack
Availability Management | Customer Service | Email handling | Hotel reservations | Multilingual Communication | Phone etiquette | Revenue Management | Room availability management | Sales
Education
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