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Manager, Business Intelligence & Insights (TCF)

ZAF Durban - 2 Ncondo Place, Ridgeside Drive, Umhlanga Ridge, South Africa

ZAR 406K-480K (estimate) Mid-level Full Time

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Found 3d ago

Tasks

Create dashboards and data storytelling
Define analytics initiatives aligned with business goals
Develop and deliver data-driven insights
Drive operational and performance improvements
Engage with stakeholders to influence decisions
Implement automated reporting solutions
Lead analytical projects using statistical and machine learning techniques
Lead data strategy and planning
Manage and mentor analytics team
Promote data quality and governance

Perks/Benefits

Skills/Tech-stack

Automation | Contact center | Contact center analytics | Data Governance | Data Mining | Data Storytelling | Forecasting | Power BI | Python | R | SQL | Statistical modeling | Tableau

Education

Bachelor of Engineering | Bachelor of Science

Roles

Business Intelligence | Business Intelligence Manager | Insights Manager | Intelligence Manager | Manager

Regions

Countries

States

KwaZulu-Natal, ZA

Cities

Durban, KwaZulu-Natal, ZA

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